Agenda - 02-16-1993 - III-J - Laserfiche WebLink

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1993 NACo ACHIEVEMENT AWARD PROGRAM SUMMARY PROBLEM/CONCERN (Describe the problem,need or concern in your county/department that prompted the development of the program. Describe the objectives of the program.) One of Orange County' s most important mandates is to serve the citizens and to keep them informed about publicly funded programs, services, and procedures. Information access is a sensitive and highly charged issue, one that "In Touch With Orange County" seeks to address by making access to local government easy and timely for the largest possible number of citizens. Because Orange County is constantly striving to enhance and further promote our communication efforts, this system was deemed to be a resourceful and efficient method of relaying county and community information. SOLUTION (Describe the steps that were taken by the county/department to remedy the problem or to address the concern. Explain how the program's objectives were met,) Following the approval of the Board of County Commissioner' s, the County Manager' s Office took the lead role in the management of the project. The necessary equipment was purchased and a project team, consisting of representatives from various departments, was formed to coordinate all of the required efforts. The initial tasks were primarily technical in nature. The information for the text material was written by the department heads and the data processing department was responsible for structuring the information in the proper format -- which resulted in more than 200 text files. All of the narrative information was completed in-house. However, the County did not possess the capability to produce the audio and video components . Consequently, this process had to be contracted with a design and production company. This company served as consultants in the development of the video, and was 3