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Sabre, Contract Developer August 2006-June 2008 <br /> o Developer providing coding for the Airline Solutions. In addition to producing code for various projects, I also <br /> provide estimates for future projects and consulted on previous projects: Customer Service Authorization (CSA) and <br /> Americain Airlines Employee Travel. I assisted in Problem resolutions for system problems. <br /> o While a developer I received training in CVS and Toolkit and assisted other employees with problems with the new <br /> tool <br /> o Some of the projects I was involved in: Midwest Pay for Seats, Invoice Receipt document for A4 paper stock, <br /> Australian Goods and Service Taxes, Multiple Passenger Receipts for Ethiopian Airlines, Stand-by for Downline list <br /> for Americian Airlines. <br /> Sabre,Techinal Lead January 1998-August 2005 <br /> Provide technical direction for multiple projects of various sizes from two weeks to one year for customers all over the <br /> world. This includes helping a developing project life cycle, time lines, budgets and allocating resources. Once projects <br /> underway, oversee the timeline and work to insure project completes on time and as designed. Answer technical <br /> questions and provide technical direction for the project. Often times this requires direct communication with the <br /> customer to answer questions as well as provide possible solutions for enhancing the product or reducing the costs to <br /> provide a similar end product. Produce estimates for future projects based on requirements. Involved with the writing <br /> of Business Requirements for several customers. <br /> Major recent accomplishments: <br /> • American Airlines Authorized Traveler Database: Served as main technical designer for the ticketing part of this <br /> project. Also served as the main interface with the customer handling weekly phone calls during most phases of the <br /> project. Lead the implementation day conference call with all business groups and customers.At the conclusion the <br /> team received excellent remarks from the customer for the implementation of the project. <br /> • Customer Service Authorization: After meeting with American Airlines and listening to their requirements, designed <br /> the CSA product. As a part of the design phase, I created a PowerPoint presentation, which was given to American <br /> Airlines. This presentation walked them through every mask of the product and even showed them coupons that <br /> were to be outputted. After approval of the design, served as the Technical Lead for the project as well as customer <br /> contact. Product was loaded on time and customer was pleased. <br /> ▪ Customer Service Authorization: Approximately one year after American Airlines implementation of the project, <br /> minor changes were made to the product for the implementation into the multi-host environment. Currently <br /> assisting MH carriers with questions on product. Assisted marketing in getting approval from US Airways for CSA. <br /> Spoke directly with customers and Paul Walters answering questions about the product. This product is currently in <br /> US Airways finance for final approval. <br /> Application for Ambulance Franchise <br /> Orange County,North Carolina PFESTAR _. <br />