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Bowman Gray School of Medicine, Winston-Salem, North Carolina <br /> Financial Systems Analyst-4/94 to 6/97 <br /> Reported to Director of Administrative Information Systems by providing Lotus Notes database design <br /> and administration as well as NetWare support for all Medical School executives, department <br /> chairpersons and associated support staffs. <br /> Accomplishments: <br /> • Provided contract programming services to QualChoice of North Carolina during start-up. <br /> • Designed, implemented, and maintained Lotus Notes databases to automate physician referrals, <br /> planning procedures for Department Chairs, and patient call tracking for Customer Service. <br /> • Provided Notes Administration on two Lotus Notes servers running in OS/2 with approximately 200 <br /> clients using a variety of platforms and network protocols. <br /> • Managed a NetWare 3.12 LAN consisting of more than 200 users connected across a Token-Ring <br /> network containing a wide variety of shrin2k-wrap software. <br /> USAir, Winston-Salem, North Carolina <br /> Programmer- 1/92 to 4/94 <br /> Associate Programmer-8/90 to 1/92 <br /> Member of the Marketing Services applications development team supporting Frequent Traveler, Sales Management, <br /> and Consumer Affairs. Responsibilities include meeting with users, detail program design, development, coding, <br /> implementation, and,maintenance of new and existing systems. <br /> Accomplishments: <br /> • Designed, developed and implemented a client/server application that monitors customer satisfaction. System <br /> resides on an OS/2 platform and has a GUI created in Micro Focus Dialog System. Application is written in Micro <br /> Focus COBOL and accesses data from a relational database in OS/2's<DB2/2: Hardware consists of a database server, <br /> ii domain controller, print server,file server and 75 workstations. <br /> • Converted existing CICS on-line and batch DB2 system for printing Federal Express airbills to a process that <br /> downloads mainframe files using XCOM. An Airborne PC package now processes these files and creates airbills and <br /> audit reports. <br /> Sara Lee Knit Products,Winston-Salem, North Carolina <br /> Programmer Analyst-7/89 to 8/90 <br /> Programmer-7/88 to 7/89 <br /> Computer Operator- 10/87 to 7/88 <br /> Team member assigned to Printables Sales and Marketing Systems team. Duties include corresponding with users, <br /> program development, implementation, and maintenance of new and existing systems. <br /> Accomplishments: <br /> • Performed analysis design, development, and implementation of on-line programs for the Customer Information <br /> System using IDEAL and DATACOM/DB. <br /> • Assisted in creation and loading of SMARTS (Sales/Marketing Analysis Reporting and Tracking System) relational <br /> database tables using DB2 utilities. <br /> Application for Ambulance Franchise _ <br /> Orange County,North Carolina LIFESTAR <br />