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1. Problem Solving- Identifies and resolves problems time efficiently; Gathers and analyzes <br /> information; Develops solutions; Uses reason. <br /> 2. Oral Communication- Speaks clearly and persuasively; Listens and gets clarification <br /> when necessary; Responds informatively to questions. <br /> 3. Written Communication- Writes clearly and concisely;Edits work; Presents numerical <br /> data effectively; Able to read and interpret written information. <br /> 4. Works within approved budget; Develops and implements cost saving measures; <br /> Conserves company resources. <br /> 5. Prioritizes and plans staff work activities; Uses time efficiently; Plans for additional <br /> resources; Sets goals and objectives. <br /> 6. Demonstrates accuracy and thoroughness; Applies feedback to improve performance; <br /> Monitors own work to ensure quality. <br /> 7. Demonstrates attention to detail. <br /> 8. Leadership -Exhibits confidence in self and others; effectively influences actions and <br /> opinions of others; Gives recognition when appropriate. <br /> 9. Managing People- Includes staff in planning and decision-making processes; Makes self <br /> accessible to staff;Provides regular feedback;Develops subordinates' skills and <br /> encourages growth; Solicits and applies customer feedback; Improves processes, products <br /> and services. <br /> 10. Planning/Organizing-Prioritizes and plans work activities; Uses time efficiently;Plans <br /> for additional resources; Sets goals and objectives; Organizes or schedules other people <br /> and their tasks. <br /> 11. Teaching/Training; clearly explains concepts; Varies presentation style to satisfy <br /> different learning needs. <br /> 12. Knowledgeable towards Zoll Rescuenet Dispatch and Epro-Scheduler software. <br /> PHYSICAL REQUIREMENTS <br /> 1. Usually required to sit. <br /> 2. Usually required to use a computer. <br /> 3. Usually required to talk or hear. <br /> 4. Occasionally required to reach with hands and arms. <br /> 5. Occasionally required to walk. <br /> 6. Occasionally required to bend, lift or climb. <br /> 7. Occasionally required to lift light weights(less than 25 pounds) <br /> 8. Occasionally required to lift moderate weights (25-50 pounds). <br /> MINIMUM EXPERIENCE AND TRAINING <br /> 1. Preferred Education: Bachelor's Degree <br /> 2. Minimum Experience: 1 Year <br /> 3. Employee Management Skills Preferred <br /> 4. Dispatching Experience <br /> 5. Computer and Keyboarding skills preferred. <br /> 6. Critical Thinking Skills <br /> 7. Preferred; Knowledgeable towards Microsoft Windows and Microsoft Office suite. <br /> 57 <br />