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18. Logs any missed or turned-down calls on the website we have for logging these instances <br /> 19. Notify designated member of management upon field staff call-out <br /> 20. Assess call schedule and crew schedule to deteiniine if on-call crew is needed, and call <br /> them in as necessary <br /> 21. Attends training on job specific topics. <br /> 22. Complies with all policies on Compliance, Documentation, BBP, and HIPAA <br /> OTHER JOB FUNCTIONS <br /> 1. Performs related duties as required. <br /> (Management reserves the right to add or amend duties at any time.) <br /> KNOWLEDGE, SKILLS,AND ABILITIES <br /> 1. Professionalism-Approaches others in a polite and tactful manner;Maintains composure <br /> and reacts well under pressure; Treats others with respect and consideration; Accepts <br /> responsibility for own actions; Follows through on commitments. <br /> 1 Problem Solving- Identifies and resolves problems time efficiently; Gathers and analyzes <br /> information; Develops solutions; Uses reason. <br /> 3. Interpersonal Skills - Listens to others without interrupting; Keeps emotions under <br /> control; Supports others' ideas and tries new things. <br /> 4. Oral Communication- Speaks clearly and persuasively; Listens and gets clarification <br /> when necessary; Responds informatively to questions; Demonstrates presentation skills; <br /> Participates in, and sometimes leads, meetings. <br /> 5. Written Communication- Writes clearly and concisely; Edits work;Presents data <br /> effectively; Able to read and interpret written information. <br /> 6. Leadership -Exhibits confidence in self and others; Inspires and motivates others; <br /> Accepts feedback from others; Gives recognition when appropriate. <br /> 7. Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals <br /> and objectives; Organizes or schedules other people and their tasks. <br /> 8. Cost Consciousness - Develops and implements cost saving measures; Contributes to <br /> profits and returns; Conserves company resources. <br /> 9. Strategic Thinking - Develops strategies to achieve organizational goals; Understands <br /> organization's strengths & weaknesses; Analyzes market and competition; Identifies <br /> external threats and opportunities; Adapts strategy to changing conditions. <br /> 10. Judgment-Displays willingness to make decisions; Exhibits sound and accurate <br /> judgment; Supports and explains reasoning for decisions; Includes appropriate <br /> individuals in decision-making process; Makes timely decisions. <br /> 11. Motivation-Sets and achieves challenging goals; Demonstrates persistence and <br /> overcomes obstacles;Measures self against standard of excellence; Takes calculated risks <br /> to accomplish goals. <br /> 12. Quality-Demonstrates accuracy and thoroughness; Looks for ways to improve and <br /> promote quality; Applies feedback to improve performance; Monitors own work to <br /> ensure quality. <br /> 54 <br />