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Table of Contents <br /> Cover Page 1 <br /> Table of Contents 2 <br /> Policy on Duties of Compliance Personnel 3,4,5 <br /> Policy on Patient Confidentiality 6 <br /> Policy on Reporting Issues and Areas of Non-Compliance 7,8 <br /> Policy on Compliance Committee 9 <br /> Policy on Excluded or Debarred Persons or Entities 10 <br /> Policy on Non-Retaliation 11 <br /> Policy on Employee Training 12,13 <br /> Policy on Records Management 14,16 <br /> Policy on Relevant Health Care Laws 17,22 <br /> Policy on Marketing to Consumers and Patient Referral Sources 23,26 <br /> North Carolina False Claims Act 27,28 <br /> Policy for Contractual Agreements with Health Facilities 29,30 <br /> Policy on Personal Service Agreements with Potential Sources or Recipients of Patient Referrals 31 <br /> Policy on Hardship Waivers of Coinsurance and Deductibles 32,34 <br /> Policy on Relationships with Billing Agents 35,36 <br /> Policy for Dispatch Personnel 37,40 <br /> Policy for Medical Transport Personnel 41,44 <br /> Policy on Obtaining Patient Signatures 45,46 <br /> Policy on Determination of Medical Necessity 47,49 <br /> Policy on Repetitive Patients 50,52 <br /> Repetitive Patient Assessment Form 53,54 <br /> Physician Certification Statement Form 55 <br /> Advance Beneficiary Notice of Non-Coverage Form 56 <br /> Policy on External Audit Notifications 57 <br /> 2 <br />