Orange County NC Website
Browse       Search
FCMT SOP & EMPLOYEE HANDBOOK <br /> 2. Stop- both arms crossed with hands in fists. Be sure to reinforce the signal by yelling the stop <br /> order loud enough so the driver can hear. <br /> 3. Night Backing-Signals are the same.The spotter should assure that the spotlights on the rear of <br /> the ambulance are turned on before allowing the vehicle to be backed. A flashlight, wand type is <br /> useful, maybe carried but at no time will it be directed towards the mirrors. <br /> Passenger Ride-A-Longs/Patient Assistance <br /> We do allow riders with our patients if there are extenuating circumstances.These circumstances <br /> include: <br /> • A parent riding with a child <br /> • If a patient is very upset, in physical pain,or otherwise unstable and the passenger's presence <br /> will positively impact the comfort level of the patient. <br /> • Passenger must sit in front compartment of the ambulance with seat belt buckled. <br /> Information/Communication Systems <br /> Cell Phones–Drivers should complete calls while the vehicle is parked and/or use the phone in a "hands <br /> free" mode via a headset or speaker. While driving, attention to the road and safety should always take <br /> precedence over using the phone. <br /> Personal cell phone use is prohibited during the following situations: <br /> 1. During the transport of a patient, in either the role of the driver or attendant. <br /> 2. En route to a call or assignment. <br /> 3. Exception: Use of company cell phone for patient information and/or supervisor/management <br /> communications. <br /> Any use of a cell phone, company or personal,should be used with the utmost precautions during the <br /> operations of an ambulance. <br /> Personal Communication Devices–The use of personal cellular phones, PDAs, pagers, ear pods,Text <br /> Messaging, etc. can be a problem while working. Such use is distracting and can portray a negative <br /> image to any individual who may see employees using such devices while at work. You are asked to <br /> minimize the personal use of such devices while at work so that business needs are not compromised. If <br /> such devices are used during non-work time (breaks/meals) please do so in a way that does not <br /> interfere with coworkers and other business needs. <br /> Computer, Email, Internet,&Voicemail Use — some employees are provided access to FIRST CHOICE <br /> Medical Transport's information and communication systems for business reasons.These systems are to <br /> be used solely for business purposes. Inappropriate use of FIRST CHOICE Medical Transport information <br /> systems will result in corrective action up to and including termination. <br /> Telephone and Radio Use — Incoming phone calls are an important and essential part of our business. <br /> FIRST CHOICE Medical Transport must use both telephones and radios to accomplish its various <br /> communications. <br /> Employees must always be aware that these communications are never private and cannot be secure; <br /> therefore, professional conduct dictates these communications shall be succinct and to the point and <br /> Page 12 of 15 <br />