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FCMT SOP & EMPLOYEE HANDBOOK <br /> 7. At FIRST CHOICE Medical Transport's discretion candidates are required to undergo random <br /> drug screening and criminal background checks at any time. <br /> 8. All employees must be BCLS (Basic Cardiac Life Support) credentialed by the American Heart <br /> Association or the American Red Cross. <br /> 9. Employees undergo a three (3) month, six(6) month and yearly evaluation. <br /> Emergency Medical Technician (EMT)/Paramedic Orientation and Training <br /> All EMTs and Paramedics must undergo a training and evaluation program as set forth by FIRST CHOICE <br /> Medical Transport, approved by Wake County EMS. <br /> 1. EMTs/Paramedics must undergo a strict in-house training program before they are allowed to <br /> perform care duties. <br /> 2. EMTs/Paramedics must meet all the requirements set forth by FIRST CHOICE Medical Transport <br /> and can only be cleared by the officers of the company. <br /> 3. Hiring and training process: <br /> • Application interview process <br /> • Orientation; OSHA, HIPPA Compliance,AED and Standards of Care training <br /> • Review and acknowledge FCMT Roles and Responsibilities/Job Description <br /> • Field training <br /> • EMTs/Paramedics are required to pass a basic ambulance operation &driving skills road <br /> test <br /> 4. Complaints regarding professionalism will be investigated thoroughly by FIRST CHOICE Medical <br /> Transport Management and may lead to corrective action, up to and including immediate <br /> termination of employment. <br /> FIRST CHOICE Medical Transport's policy requires all Emergency Medical Technicians and Paramedics to <br /> maintain North Carolina's adopted standard of care. <br /> As maintained by the County's Emergency Medical Service's (NC Office of EMS) policy, First Choice <br /> Medical Transport requires EMTs/Paramedics to perform: <br /> • Patient care at the level our service is licensed to provide <br /> • Patient care at the level of your own certification <br /> • Physical exams <br /> • Necessary treatment <br /> • Transportation without delay to the appropriate facility <br /> • When necessary, call 911 emergency systems <br /> • All patients will receive care that includes respect for the individual privacy, dignity, religious <br /> and cultural beliefs <br /> • At all times be respectful and avoid over-familiarity with patients <br /> • Always address the patient by name when possible <br /> Page 6 of 15 <br />