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15 <br /> Public Law 104-191, N.C. Gen. Stat. 143-518 and all other state and <br /> federal law. <br /> e. Grantee shall submit a written monthly report to the Emergency Services <br /> Director, or their designee, providing the number of calls and runs during <br /> the month. The report shall contain the number of emergency calls, the <br /> number of convalescent calls, the total number of calls and the total <br /> number of patients transported. <br /> f. Grantee may inspect Grantee's records at any time in order to ensure <br /> compliance with the EMS Franchise Ordinance and this Franchise <br /> Agreement; however, Grantor's shall inspect the Grantee's records at least <br /> once a year to ensure compliance with the EMS Franchise Ordinance and <br /> this Franchise Agreement. <br /> Section 11. Medical Oversight <br /> a. Grantee shall designate a representative of Grantee to attend and <br /> participate in regular meetings of the Orange County EMS Peer Review <br /> Committee. <br /> b. Grantee shall monitor and comply with any online medical direction for <br /> operating within EMT-P systems. <br /> c. Grantee shall comply with the Grantor's plan for Medical Oversight and <br /> Written Treatment Protocols. <br /> d. Grantee shall comply with the Grantor's written plan to address the <br /> management of the EMS System including: <br /> i. the triage of patients to appropriate facilities; <br /> ii. transport of patients to facilities outside of the system; <br /> iii. Arrangement for transporting patients to appropriate facilities <br /> when diversion or bypass plans are activated; <br /> iv. A mechanism for reporting, monitoring and establishing standards <br /> for system response times; <br /> v. A special events staffing plan; <br /> vi. A disaster plan; and <br /> vii. Mass gathering plan. <br /> LifeStar Emergency Services—2023, LLC d/b/a LifeStar Emergency Services EMS <br /> Franchise Agreement <br /> Page 12 of 22 Rev. 11/2016 <br />