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1 <br /> ORANGE COUNTY <br /> BOARD OF COMMISSIONERS <br /> ACTION AGENDA ITEM ABSTRACT <br /> Meeting Date: December 5, 2016 <br /> Action Agenda <br /> Item No. 6-e <br /> SUBJECT: Next Generation A9-1-1 Backup PSAP Connection and Call Service Delivery <br /> DEPARTMENT: Emergency Services <br /> ATTACHMENT(S): INFORMATION CONTACT: <br /> Kevin Medlin, 919-245-6139 <br /> Dinah Jeffries, 919-245-6123 <br /> PURPOSE: To approve an amendment to the Next Generation A9-1-1 Solutions agreement, <br /> originally approved by the BOCC on October 7, 2014, to provide connectivity between the <br /> backup 911 Center and the primary 911 Center and to authorize the use of Emergency <br /> Telephone funds to fund the necessary hardware and software. <br /> BACKGROUND: The NC 911 Board has mandated that all 9-1-1 PSAPs in the state of North <br /> Carolina have an approved backup plan by July 1, 2016 and have a backup plan implemented <br /> and operational by July 1, 2017. Orange County has an approved backup plan on file in <br /> accordance with the N.C. General Statute §143B-1400 §§ 4, 6, and 7. The new equipment and <br /> call delivery service allows Orange County to meet the mandate of the NC 911 Board, <br /> §143B-1400. <br /> On September 6, 2016 the BOCC approved the purchase of call processing equipment for the <br /> Backup 9-1-1 Center. The BOCC approved using Emergency Telephone Fund money for this <br /> expenditure. <br /> Staff is requesting authorization to purchase the equipment and necessary services to connect <br /> the backup 9-1-1 center to the Backup center's new call processing equipment and to provide a <br /> connection between the Backup Center and the primary 911 Center. The connection would <br /> allow for 9-1-1 call routing to the backup PSAP as well as create a redundant loop for 9-1-1 call <br /> delivery. Upon implementation, this purchase would create two circuits at the backup PSAP in <br /> addition to the two circuits already in service at the primary PSAP. This would give the 911 <br /> Center multiple call routing options during a disruption of service and the ability to answer calls <br /> in an emergency with minimized risk of complete loss of service. <br /> Staff is requesting that the BOCC approve the use of Emergency Telephone Funds fund <br /> balance in the amount of $78,152.29 for the one time purchase of hardware and network <br /> equipment. This is an approved expenditure by the NC 9-1-1 Board. This appropriation of fund <br /> balance from the Emergency Telephone Fund would be included as part of the December 13, <br /> 2016 Budget Amendment to be considered by the Board. <br /> In addition, staff is requesting an increase to the monthly maintenance contract associated with <br /> this equipment and additional call taking capabilities. This increase is contingent upon approval <br /> by the NC 9-1-1 Board and would be funded using State funds available to 911 Centers on an <br /> annual basis. The increase in the Emergency Telephone Funds monthly budget allotment <br />