Orange County NC Website
shipped to the school requesting the material, a copy of the <br /> purchase order is returned to purchasing and then to finance to <br /> pay the bill. This entire process may take as much as six <br /> months to complete. There are far too many steps in the <br /> process and the information is scattered throughout the <br /> system. This causes the system to have poor effectiveness <br /> and efficiency and is far too costly in terms of time and other <br /> resources. <br /> One obvious result of the inefficiencies of the system is the <br /> numerous credit holds and other restrictions that are placed on <br /> the school system as a result of non-timely payment. These, <br /> at times, have crippled the purchasing process. The specific <br /> reasons for this problem are many and varied but are all tied <br /> to the cumbersome process and/or the actions of specific • <br /> personnel. <br /> Delays are common in the system. The warehouse is <br /> consistently late in delivery and does not routinely fill <br /> backorders when the order is incomplete. It is not clear that <br /> the warehouse stock status accuracy is very high at all. We <br /> could not determine the actual accuracy since no one could <br /> provide us with a timely system on-hand balance. <br /> Information from the state as to contracts currently in force <br /> with designated suppliers along with contract prices is an <br /> unwieldy form (microfiche) which prevents easy access to <br /> contract information. <br /> One result of the current lengthy manual system is that <br /> secretaries are sometimes forced to work outside the system <br /> to fill their needs and often deal with local suppliers who <br /> respond rapidly and accurately to these needs. When they are <br /> under pressure to provide for the school, most secretaries are <br /> innovative and resourceful. They are to be commended in many <br /> cases for continuing their operations in the face of manual <br /> systems and lengthy and unwieldy processes. <br /> 10 <br />