Agenda - 12-10-94 - Agenda - Laserfiche WebLink

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Chapel Hill-Carrboro School System Operations Review 1 . Executive Summary The Operations Assessment Team has reviewed the operations of the CHCSS for operations issues. In all, more than 1000 hours were spent in evaluation and reporting the details of that evaluation. Clearly, the level of detail included in the report reflects the volunteer nature of the assessment team. While the assessment involved over 56 people, the final completion fell on a few of the coordinators. Detailed - verbal discussions can be held on areas of particular interest, but one should not expect a comprehensive and detailed written report given the voluntary nature of the assessment team structure. Of greatest importance, we found the vast majority of the operations personnel to be dedicated workers interested in providing the highest level of service to the system. In many cases they were faced with cumbersome and archaic processes that undermined their work efforts. It is on these problems that we focused. While the report details some of the problems we observed, we feel that a strong focus on the report's recommendations and concentrated effort on the part of the administration to assign resources and support the activities of the operations personnel in implementing the suggestions in this report would bring about substantive change and improvement in the operations of the system. The central focus of our recommendations is the notion of site based operations management and the creation of an up-to-date information system architecture necessary to support that initiative. We are recommending that operations autonomy be extended to the individual schools and departments. This includes responsibility for budgeting, hiring and firing of personnel, custodial activity, and purchasing. This means that the responsibility and accountability for operations activities will be matched by the authority to carry them out. 1