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5 <br /> 6 . [Re-] Franchise agreements encompassing local <br /> government ' s objectives will be completed, which <br /> will include : use of state-of-the-art parameters; <br /> interconnection of systems, along with public, <br /> education and government access channels [PEG] , <br /> compliance with density mandates; and responsive <br /> customer service . A public hearing will be <br /> scheduled to gather public comment regarding the <br /> operator ' s history of past performance relating to <br /> service and interconnection requirements . <br /> 7 . Advise and assist local governments with cable <br /> operator renewal negotiations . Consultants shall <br /> participate on the negotiating team to provide <br /> advice as required. <br /> 8 . Initial rate review [benchmark or cost of service, <br /> based on indicated operator preference] and <br /> appropriateness of basic tier, premium tier, and <br /> a-la-carte groupings will be conducted. <br /> 3 <br /> • <br />