2016-614-E HR - Magellan Healthcare, Inc. - EAP services to OC Employees

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DocuSign Envelope ID:CADCC57A-44C1-4CBC-B33C-8C1C3E594289 Fee at the rate indicated on Addendum B. Service Hours do not include non-local travel expenses (i.e., those reasonable expenses in connection with travel in excess of fifty (50) miles or one (1) hour from the office of the Magellan representative to the worksite, charged at Magellan's actual cost), special instructional materials and certain specialized training services,if any. In the event that any service is scheduled and subsequently canceled with less than five (5) business days'notice,Sponsor will be billed or debited as if the scheduled services had been delivered. 8. Critical Incident Stress Management. At the request of Sponsor, Magellan will provide CISM Services to impacted Employees. Up to ten (10) hours per incident will be made available to Sponsor at no additional charge for services delivered within the United States. There is no limitation on the number of incidents for which CISM Services may be requested. Unless otherwise agreed by Magellan and Sponsor, CISM Services shall be delivered at a Sponsor worksite. CISM Services in excess of those included in the Base Fee,if any, are available for a Supplemental Fee at the rate indicated on Addendum B. In the event that any CISM session is scheduled and subsequently canceled with less than a minimum notice of seventy-two (72) business hours, Sponsor will be charged a cancellation fee in accordance with Addendum B. CISM Services do not include non-local travel expenses (i.e.,those reasonable expenses in connection with travel in excess of fifty (50) miles or one (1) hour from the office of the Magellan representative to the Sponsor worksite,at Magellan's actual cost). 9. Employee Communications Program. Magellan will provide its standard communications materials to Sponsor for use and dissemination to its Employees. Materials will be delivered to one (1) Sponsor location and may consist of print and/or electronic materials including, employee brochures with wallet cards, workplace posters that include the toll-free telephone number for accessing Services, a supervisor manual, and employee and supervisor videos. Sponsor agrees that Magellan's obligation under this section does not include the costs associated with home mailings and notices to Employees or Household Members required by state or federal law. 10. Legal and Financial Consultation Services. (a) Legal Consultation Services. Services ("Legal Consultation Services") consist of an initial telephonic or in-person consultation with a plan attorney located in the Participant's state of domicile for routine legal needs. During the consultation, a plan attorney will explain the Participant's rights,identify options, and, if needed, recommend a course of action, which may include referral to a different plan attorney. The Participant will choose whether to retain a plan attorney at his or her expense or adopt an alternative plan of action,which may include referral to a different plan attorney. Participants who elect to retain legal counsel from a plan attorney after the initial consultation will be entitled to a twenty-five percent (25%) reduction in fees from the plan attorney's normal hourly rate and/or fee schedule, as applicable. Participants are entitled to one (1) free initial office or telephone consultation with a plan attorney per separate legal matter per Contract Year. Legal Consultation Services do not include services (i) in connection with employment- related matters, (ii) in connection with disputes or proceedings involving Magellan, its subsidiaries, affiliates or customers, a Participant's employer, Magellan's legal and/or financial services vendor(s) or any of its attorneys,or (iii) that are frivolous,harassing,or otherwise involve the violation of ethical rules. (b) Financial Consultation Services. Services ("Financial Consultation Services") include telephonic information and consultation on debt management, basic financial planning, insurance, retirement, savings and investments, budgeting for vacations, family financial issues and identity theft resolution. Participants are entitled to one (1) free telephone consultation per separate financial matter per Contract Year. Financial Consultation Services are intended to assist Participants in formulating financial planning strategies and to serve as an information resource and planning tool. Financial consultants will not advise nor instruct Participants as to any course of action, nor be responsible for any decisions made by Participants about their financial planning. 11. Commencement and Termination of Coverage. The eligibility of an Employee for Services under this Agreement shall commence on the first day of his or her employment by Sponsor (or such other time as specified by Sponsor) on or after the Effective Date. A Household Member shall commence eligibility on the later of the 2016MM 10