2016-578 Finance - Orange County Rape Crisis Center - Outside Agency Performance Agreement

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Exhibit A- continued Provider's Outside Agency Application MAIN APPLICATION d) Agency's Experience with Similar Programs as the Funding Request The OCRCC has provided crisis intervention services for survivors of sexual violence for over 40 years. Our highly qualified staff members regularly attend continuing education trainings and review new research to ensure that we are providing the best level of trauma-informed care. Additionally, we have the most comprehensive volunteer training program in the state. With more than 60 hours of training,our volunteer crisis Companions—along with our staff—provide expert support and advocacy services to about 600 clients each year. Both qualitative and quantitative data show the high success level of our client services.As a leader in the field,our Client Services team regularly provides consultations for other anti-violence agencies. Among other things, we have presented at state-wide and national conferences; provided one-on-one consultations for agencies seeking advice; and offered trainings for victim service providers, healthcare professionals, and others on best practices for trauma-informed care.Additionally, we created a train-the-trainer program and accompanying manual on how to develop and expand a support group program; in collaboration with the NC Coalition Against Sexual Violence (NCCASA), our staff visited agencies across the state to offer this training. We are highly qualified to continue providing Client Services in Orange County. Launched 35 years ago, our Community Education program is one of the oldest in the country. Since the beginning,we have enjoyed a close relationship with the local school districts, delivering safety education to tens of thousands of students. Our staff members attend conferences, participate in continuing education trainings, and review new research to incorporate best practices and ensure the highest quality curriculum and pedagogy. We recently conducted a curriculum review of the Safe Touch program with input from community stakeholders, making changes to scripts and materials to improve content and delivery and to better align with new state-mandated learning objectives. Though we have already made many improvements to the Start Strong program, we plan on conducting a similar full review of that curriculum this spring. Like our Client Services program, our Community Education team also receives a large number of requests for assistance from school systems and other nonprofit groups seeking to establish or expand their safety education programs. The Community Education staff has also presented at statewide conferences and has provided consultations. Both quantitative and qualitative data prove the success of our Community Education program. We are well-positioned to continue providing sexual violence prevention and response education programs in Orange County. e) Other Pertinent Agency Information The OCRCC is the only agency in the county providing 24-hour crisis intervention services for survivors of sexual violence (SV). Orange County residents rely on us for services and advocacy. Additionally, as the gold standard for SV victim services in North Carolina and with a solid reputation among providers and clients alike, we often provide crisis intervention and long-term support services to survivors outside of Orange County as well. Because of the unique needs of SV survivors and the specific challenges they face, it is important that our services remain free and confidential. Funding from the town and county ensures that we can continue to provide these vital services to all who need them. With regards to our education programs, more than 80 percent of our programs are provided in public schools within Orange County, but they are not paid for by the two district school systems. We rely on town and county funding to ensure this crucial safety education can be delivered to local students. k E 'z Main Application 1/25/2016 12:55:42 PM P a g e 5 of 32