Agenda - 04-10-2007-6d - Laserfiche WebLink

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~a In anticipation of the move to the new Center, the Department used Senior Center development grant funds to purchase a computerized registration, tracking, and recordkeeping system (RecTrak) that will be managed by the Office Assistant II position. Volunteers have expressed great discomfort with the new computerized system; they prefer being greeters and working in a less demanding environment. At the new center, these volunteers will be assigned to the concierge desk. This recently purchased RecTrak software program cannot be implemented and maintained until a trained permanent staff person is assigned to this critical task of Center management. The Department has used a variety of volunteers with various skill levels for this position over the past 15 years. But, Senior Center operations have grown tremendously through the years, and with projected increased usage in the coming years, the increase in space, as well as the implementation of the new computerized system, the Center can no longer be adequately or professionally managed by volunteers. This position will also manage the daytime security of the facility, including the monitoring of security cameras of the new two-level facility, and will be responsible for issuing the participant's identification barcoded cards and managing the system which identifies who is in the building at any given time. This system will allow frant desk staff to respond to emergency situations in a timely and responsible manner. At the current location, the center does not have a system for knowing who is in the senior center at all times. Outcomes: • Improved customer service and security monitoring for all citizens who access services at the Seymour Senior Center. • Ensure optimal utilization of the RecTrak software by professionally training this position in registering participants, scheduling meeting rooms, and collecting/reporting revenues. • To be able to adequately meet the needs of the anticipated increased number of participants and programs at the Center. • Relieves the Facility Manager from front desk responsibilities to allow adequate time for set up/change program spaces on both floors and deal with issues that arise throughout the facility. • Increase daytime program/classes from 90/month to 125/month with the additional space available. Financial Impact: FY 2006-07: Position Costs - Annual One Time Start- Offsetting 2006-07 Net May-June 2007 Operating Costs Up Costs Revenue or Position and Sala /Benefits Bud et Savin s Start-U Costs $6,197 $0 $1, 000* $0 $7,197 *sharing 50% of cost of computer, desk, and chair with the Facility Operator position FY 2007-08 Full-Year: Annual Position Annual One Time Start- Offsetting 2007-08 Net Costs Operating Costs Up Costs Revenue or Position Costs Sala /Benefits Bud et Savin s $36,620 $0 $0 $0 $36,620 Page 2 of 2