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AGENCIES LOCATED IN CITIES OR WHICH HAVE CITIES AS PART OF THEIR <br /> SERVICE TERRITORIES NEED TO BE ESPECIALLY CAREFUL. THESE AGENCIES MIGHT <br /> BEST HAVE AGENCY PICKUP AND/OR CERTIFIED MAIL OF $200 OR EVEN LESS FOR <br /> CERTAIN SE7CTIONS OF THE CITY. <br /> CCI'S INSURANCE PROTECTS THE AGENCY FROM THE TIME CCI RECEIVES THE <br /> FOOD STAMPS FROM THE USDA ALL THE WAY TO THE CLIENT. FOOD STAMPS <br /> SENT TO THE AGENCY BY CCI ARE FOLLY INSURED FOR ANY LOSS BY CCI WHILE IN <br /> THE HANDS OF THE AGENCY. PLEASE, HOWEVER, STORE Tt% CLIENT ENVELOPES <br /> IN AS SAFE A PLACE AS POSSIBLE. <br /> 3. PROBABLE PROBLEMS <br /> AGENCIES CONVERTING FROM OVER THE COUNTER OR ATP CARDS TO MAIL ISSUANCE <br /> SHOULD EXPECT A FAIRLY HIGH LEVEL OF CLAIMS OF MAIL LOSSES IN THE FIRST <br /> M N H(S) DUE TO: <br /> A. BAD ADDRESSES. FOOD STAMP RECIPIENTS.FREQUENTLY DO NOT REPORT • <br /> CHANGES IN ADDRESSES. THEY MIGHT BE ON TIM RUN FROM CREDITORS OR <br /> OTHERS OR THEY MIGHT BE RECEIVING BENEFITS IN TWO OR MORE COUNTIES. <br /> B. TESTING THE SYSTEM. IF A 'CLIENT CAN EASILY GET THE AGENCY TO <br /> REPLACE THE FOOD STAMPS, THE CLIENT HAS BEATEN THE SYSTEM. HE THEN <br /> BOASTS TO'OTHER. RECIPIENTS WHO THEN TRY TO DO THE SAME. <br /> C. FINANCIAL PROBLEMS, FOOD STAMP CLIENTS DON'T HAVE MUCH MONEY. • . <br /> THEY MAY TRY FOR a+ y• - STAMPS IN THEIR DESPERATION, THE. OPPORTUNITY . <br /> TO GET EXTRA BENEFITS MAY BE TOO GREAT TO RESIST. • <br /> 4. CCI HAS NOTIFIED THE POSTAL SYSTEM YOUR FOOD STAMPS WILL BE MAIL ISSUED, • <br /> FROM CCI'S OFFICE. ALL YOUR LOCAL AND MAIN POST OFFICES KNOW CCI WILL <br /> START MAILING FOOD STAMPS TO YOUR HOUSEHOLDS AND'AGENCY. <br /> . B. CONTINUING OPERATIONS • <br /> 1. REPLACEMENTS • <br /> li HAVE THE ELIGIBILITY SUPERVISOR PERSONALLY APPROVE EACH AND EVERY <br /> REQUEST FOR REPLACEMENT. LX) NOT GIVE REPLACEMENT APPROVAL AUTHORITY <br /> TO THE E'LIGIBIL'ITY WORKERS. THIS STEP HAS THE FOLLOWING POS.ravE . <br /> AFFECTS: <br /> • <br /> A. THE CLIENTS WILL TEND TO BE MORE HONEST. IF THEY KNOW ALL REQUESTS <br /> ARE REVIEWED BEFORE REPLACEMENTS ARE AUTHORIZED. " <br /> B. THE CLIENTS WILL NOT BE ABLE TO CHAR. THE WORKERS WITH FAVORITISM, <br /> INCONSISTANCIES, ETC. <br /> C. THE WORKERS WILL TEND TO FOLLOW PROCEDURES MORE CLOSELY. . <br /> D. THE SUPERVISOR WILL HAVE IMMEDIATE KNOWLEDGE OF REPLAYS <br /> AND CAN ACT ON A TIMELY BASIS TO PREVFNF RUNS OF LOSSES. • <br /> • <br /> THE SUPERVISOR WILL NOT BE HEAVILY BURDENED. MOST AGENCIES HAVE LESS <br /> THAN FIVE REPLACEMENTS PER MONTH. MANY AGENCIES HAVE ONLY ONE OR TWO <br /> REPLACEMENTS IN A YEAR. _ - <br /> • <br /> • <br />