Orange County NC Website
Browse       Search
LOU COI'AIRIEID IC. <br /> COMPUTER SERVICES FOR SOCIAL SERVICES <br /> 1.1.1.9 yr <br /> Post Office Box1661 Telephone(919)779-7161 Robert G.Stewart <br /> Raleigh,N.C.27602 Presideig <br /> COST CONTAINMENT, nic. <br /> PROCEDURES MANUAL <br /> • MAIL LOSS PREVENTION <br /> AGENCY OPERATIONS <br /> WELCOME TO CCI. OUR ONEK AND ONLY BUSINESS IS TO SERVE YOU AND YOUR AGENCY <br /> IN YOUR FOOD STAMP AND OTHER SOCIAL SERVICE PROGRAMS. WE HAVE BEEN IN THE <br /> FOOD STAMP MAIL ISSUANCE BUSINESS SINCE 1.980 AND ARE THE LARGEST PRIVATE <br /> DIRECT MAILER OF FOOD STAMPS IN THE COUNTRY. EVEN SO, WE WELCOME AM <br /> ACTIVELY SOLICIT YOUR SUGGESTIONS, COMMENTS AND CRITISISMS. THE ONLY WAY <br /> WE CAN BEST SERVE YOUR NEEDS IS IF YOU TELL US YOUR NEEDS AND DESIRES. • <br /> • <br /> 113E FOLLOWING IS CLASSIFIED INFORMATION DEVELOPED BY CCI OVER THE YEARS. <br /> PLEASE DO NOT SHARE THIS arm OR THE INFORMATION ON IT WITH ANYONE ELSE <br /> EXCEPT WITH CCI APPROVAL. THANK YOU. <br /> MANY AGENCIES HAVE DEVELOPED COMPREHENSIVE PLANS FOR HANDLING FOOD COUPON <br /> REPLACEMENT REQUESTS FROM DECEITFUL CLIENTS AND OMER REPLACEMENTS. TRESE <br /> MEtHODS HAVE PROVEN SUCCESSFUL OVER THE YEARS. <br /> A. NAIL ISSUANCE START—UP <br /> 1. ADVERTISE MUCH THE LOCAL MEDIA (RADIO, NEWSPAPERS, ETC.) THAT <br /> THE CHANGE IN ISSUANCE METHODS WILL TAKE PLACE. REQUEST THAT ALL ' <br /> HOUSEHOLDS UPDATE THEIR ADDRESS BY:— <br /> A. TELEPHONE, <br /> • B. Lurriza, <br /> C. IN PERSON, <br /> D. OR BEST, WHEN THEY PICK UP THEIR FOOD STAMPS ON THE LAST MONTH <br /> OF OVER—THE—COUNTER ISSUANCE. <br /> • HAVE THEM STATE THEIR ADDRESS FIRST. NEVER, NEVER GIVE THE ADDRESS <br /> YOU HAVE AND ASK IF IT IS CORRECT. IRE ONES PLAYING A GAME WILL <br /> AIMS ANSWER YES. <br /> 2. IDENTIFY <br /> A. THE HOUSE/MS 'MAT HAVE CAUSED PROBLEMS IN THE PAST. <br /> B. GEOGRAPHICAL AREAS OF POSSIBLE PROBLEMS (TRAIT= PARKS, ETC). <br /> MOST CLIENTS IN THESE AREAS SHOULD BE AGENCY PICK—UP OR CERTIFIED <br /> MAIL. <br /> C. THE OLDS WHO RECEIVE OVER $300 PER MONTH IN FOOD STAMPS. <br /> HAVE CCI SEND THESE HOUSEHOLDS' STAMPS TO THE AGENCY FOR CLIENT <br /> PICK—UP (CHEAPEST AND BEST CONTROL) OR HAVE CCI CERTIFY TFIRJR MAIL • <br /> (EXPENSIVE WI WORKS) SO THEY HAVE TO SIGN FOR THEIR FOOD STAMPS. <br />