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<br /> YOU HAW THE RIGHT TO LIABILITY PROTECTION YOU HAVE THE RIGHT TO SUPPORT SERVICES '
<br /> VOUT contractor-'should be a"full'••partner in the program, willing to duration and information are critical to the success of any HI-l'W
<br /> lindeinnify you against his negligence or wrongdoing. He should program. Will your contractor be a partner, with'the skills and
<br /> have ample insurance—Workers Compensation; General Liability, resources to help you plan your program, develop„and-.izrtplement
<br /> :. .-Enviroriinental ImpairMint Lia'bil t and Automobile Liability including .. your public education-program, and assist with-i ommiinications
<br /> ' hazardous materials transportation. The contractor should also Be able :before,during,and after the collection?Are there other group's in your
<br /> to provide you with a performance bond if requested. • community who-need help with hazardous waste management? Can
<br /> - `• ' ' - --3.your-contractor-work with fanners,schools,small businesses?
<br /> You HAVE THE RIGHT TO AN EXPE IENCE'D-CONTRACTOR ' ' • ,
<br /> • uHW programs can be'complex and•difficult, and inexperience or YOU HAVE A RIGHT TO FAIRNESS IN PRICING
<br /> 11 on-the job training is not something you should accept from your Vou have;•a tight to know, in advance, what your contractor charges. •
<br /> partner in household hazardoi -waste'Collections. A•true partner I. for site setup, labor, equipment and-supplies, transportatidrt and
<br /> shares your concern for the safely of your.corrimunity'residents, pro- waste management. What about extras like planning assistance,public'
<br /> gram participants,site staff,-and the environment,You have the right to education, lab analysis, reports, honds–are there any hidden fees? It
<br /> ask and be assured that your contractor has the skills and experience - may be difficult:to predict how many, people will bring how much of
<br /> necessary for your job. • '.r - what waste -to your program, but you should expect a clear under-
<br /> "' standing and.a clear statement of how costs are determined and totals
<br /> YOU HAVE'THE*RIGHT TO FLEXIBILn ' reached. You have the right to fairness, openness and good faith in .
<br /> c nice different-communities have'different•need's,you deserve as - pricing.
<br /> -J•much-flexibility as possible--iYour your HHW program. Will. ' - - .:.,.:.•-
<br /> your contractor work with you? lf•you need changed operating hours, YOU HAVE THE RIGHT TO A COMPETENT SITE STAFF
<br /> more staff, another location, will they adapt?Will they keep an eye on Vour contractor should provide qualified, experienced personnel
<br /> your budget? who are medically fit and who have undergone rigorous training
<br /> that prepares them to perform their duties, Degreed chemists should
<br /> YOU HAVE THE RIGHT TO SOLUTIONS.,- . - - • . review all incoming wastes, segregate materials and properly package
<br /> NOT MORE PROBLEMS ' •' . the waste for transportation and disposal. You have•.the-right to expect
<br /> Household hazardous waste must be managed responsibly, remov- the skill, professionalism and technical expertise'that is essential to a
<br /> I ling the risk of improper dumping,down the drain, or in a sani- safe and successful'HHW program .
<br /> ' ''nary landfill, Will your contractor respect the intent,as well as the letter '
<br /> ;,of the law, following the hierarchy of reuse, recycling, chemical treat- . You HAVE A.RIGHT TO INFORMATION
<br /> ment-incineration, and finally, sending a minimum amount of waste It is your program, and what happens during and after your pro-
<br /> to-licensed, secure-chemical landfill? Does the contractor own and 1-gram should not be kept secret frd.trt'you• Your contractor should
<br /> operate qualified.facilities, or must they rely-only on someone else's provide copies of all container content sheets, manifests and other
<br /> facilities? You have a right to get satisfactory answers to these ques- shipping documents,information on the type and quantity of mater-
<br /> lions, ial received and a written statement on what happened to your
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<br /> waste—where it was sent,how it was.managed.
<br /> YOU HAVE THE RIGHT TO REGULATORY COMPLIANCE .
<br /> o es'the contractor have,the knowledge'and expertise to-assure kill!, YOU HAVE A RIGHT To FREE SPEECH
<br /> compliance? Many different regulations may apply, even though ]]��o you have questions about l-11-IW or want to discuss a collection
<br /> HHW isn't regulated as a hazardous waste in most areas! You have the Du you
<br /> us a call-at'800/356-8570. There's nacost or
<br /> right to expect your contractor to know all the regulations.–federal and. obligiztion,and with our 800-number,even the phone call is free.
<br /> state,environmental, transportation,health-and safety;--maybe even zon--
<br /> ;ing and building codes–related to your-program, • - •
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