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Section XI . Construction Timetable (Reserved) . <br /> Section XII . Operational requirements. <br /> (a) The grantee shall install and maintain a CATV <br /> system which shall be in accordance with the highest and <br /> best-accepted standards of the industry , to the end that <br /> subscribers shall receive the best possible service. In <br /> addition , the grantee shall comply with all applicable <br /> regulations of agencies having jurisdiction over the CATV <br /> system. <br /> (b) The grantee must obtain individual permits for <br /> street openings, must have installation or construction plans <br /> approved prior to construction, must secure all necessary <br /> permits at its expense, and must pay all fees charged for <br /> closing pavement cuts . <br /> (c) When any portion of the CATV system is to be <br /> installed on public utility poles and facilities , a copy of <br /> all joint use agreements shall be filed with the county. <br /> (d) The grantee shall maintain a local office for <br /> the purpose of handling subscriber complaints and providing <br /> prompt maintenance service. <br /> (e ) The grantee shall use its best efforts to <br /> upgrade the system after construction to conform the system <br /> to advances in the state of the art in the CATV industry. <br /> 27 <br />