Agenda - 04-06-1987 - Laserfiche WebLink

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18E BEFORE THE NORTH CAROLINA UTILITIES COMMISSION In the Matter of Orange County Board of Commissioners, ) Don Willhoit, Chairman, 106 East Margaret ) Lane, Hillsborough, North Carolina 27278, ) Complainants ) vs. ) Docket No. P-89, Sub 23 General Telephone of the South, ) ) Central Telephone Company, and AT&T ) Communications of the Southern States, Inc. , ) Respondents ) REPLY OF ORANGE COUNTY BOARD OF COMMISSIONERS AS ORDERED BY THE NORTH CAROLINA UTILITIES COMMISSION ON DECEMBER 18, 1986 TO THE RESPONSES OF AT&T COMMUNICATIONS, GENERAL TELEPHONE COMPANY OF THE SOUTH AND CENTRAL TELEPHONE COMPANY WHICH WERE ORDERED BY THE NORTH CAROLINA UTILITIES COMMISSION ON NOVEMBER 26, 1986 This docket has been before the North Carolina Utilities Commission for almost a full year. It asked for relief from and resolution of a massive failure of long distance (interLATA) service to both Centel 's Hillsborough office and to General Telephone's office (s) serving subscribers in eastern Orange County; it also noted that the failure affected General Telephone subscribers in Durham County, including the Research Triangle Park. Moreover, it asked for the development of a Plan, under public scrutiny, to prevent such failures in the future. We have documented a massive failure that, in part, was due to the complexity of the network features being installed by AT&T and the lack of pathways between subscribers and alternative toll centers (network entrances) . With networks of such complexity, failures are inevitable. Thus, rather than addressing such failures on a case-by-case basis, the network should be designed so that it can monitor its own operations and detect and correct its own failures. These abilities, called fault- tolerant and self-healing, are standard components of modern network ___ 1