2016-545-E Risk Mgmt. - Willis of North Carolina - Business Continuity Planning

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DocuSign Envelope ID:FCC003D1-05FF-4218-868F-50402CE3790D The Business Impact Analysis is performed to determine the impact a potential disaster or long-term service interruption will have on an organization should it actually occur. Our analysis will identify the time-sensitive business functions and processes that include: • Business operations essential to the normal daily delivery of services. • Determination of the critical business processes, functions, departments and work areas. This component involves development of long-term actions designed to bring operations back to pre-disaster levels as quickly and effectively as possible. Our focus is to restore the critical business functions rather than individual buildings or facilities, although in some cases, the two may be the same. The actions captured in the BIA will be based upon a recovery time objective that is agreed to by senior management. It will point toward the agreed upon alternative recovery strategy that could include, for example,using any alternate locations as recovery sites or developing alternate service alliances. Our final work product becomes the guide to the restoration of critical functions. A Business Impact Analysis (BIA)worksheet will be used to ascertain business requirements for recovery. The worksheet will use corporate recovery objectives as a basis for evaluating time and resource recovery requirements. The worksheet is designed to capture: • Recovery time frames; • Critical resource requirements; • Critical activities; • Recovery resources (staffing, equipment,technology, etc,); • Recovery strategies for business relocations and transfer(This may involve shifting of business and operational activities as well as curtailment of activities); • Vital records(paper and electronic); • Interdependencies (internal, external, upstream, and downstream)to ensure end-to-end process recovery times; and • Cyclical timeframes and seasonal events. The BIA worksheet will be reviewed with Orange County senior management and/or BCP steering committee before the BIA sessions take place to ensure business recovery assumptions are clearly defined. The information captured within the IF1311A worksheets will serve as the foundation for developing a formal Ibu iin ontiinuiity plan„ Once this information its analysed and reviewed, we can outline "next steps" well as provide formal proposal on how e may be bll to ii t you with IBCP development.