Orange County NC Website
Browse       Search
LYE <br /> WASHINGTON MATIONAL AI/l/OIIT•WASHINGTON,PL.azei <br /> Decker 20, 1985 <br /> Mr. Jere A. Drummond <br /> Vice President for North Carolina <br /> Southern Bell Telephone <br /> 1010 Southern National Center <br />► Charlotte, N. C. 28202 <br /> Dear Mr. Drummond, <br /> As a passenger carrier airline serving the Raleigh, Durham and Chapel <br /> Hill area from the Raleigh-Durham Airport, USAir is interested in pro- <br /> viding the traveling public with the best and most cnvenlent service <br /> possible. In the area of telephone service, we are confronted with a <br /> situation which has long been a source of significant difficulty, <br /> particularly for the public which used the airport. An individual <br /> placing a local call from the airport cannot use the same telephone <br /> line to call any of the three principal cities served by RDU - namely, <br /> Raleigh, Durham and Chapel Hill - but must use a different line for <br /> local service to each of the three cities. Because of this situation, <br /> . we must have public telephones for each of the three cities as well as <br /> other telephones for credit card use in our terminal buildings, there- <br /> by substantially increasing the total number of telephones in the <br /> buildings, producing considerable confusion (and frequently extra - <br /> expense) for the public, especially for those not residing in the <br /> Triangle area who don't realize that three different exchanges exist, <br /> and increasing the expense to Southern Bell and GTE as well. <br /> As an airport tenant we are also affected by the same situation which <br /> requires that we have separate lines for each of the three cities or, <br /> alternatively, make long-distance calls to one or two of than and <br /> force the public placing incoming calls to these parties to do like- <br /> wise. With the volume of telephone communications taking place to and . <br /> from RDU, this is unnecessarily inconvenient and expensive. The <br /> existence of a central telephone exchange such as is operated within the <br /> - - Research Triangle Park would rectify this situation and be of major <br /> benefit to all parties placing calls to and from RDU. Our situation is <br /> virtually identical to that at the Dallas-Fort Worth Airport, where a <br /> central exchange is operated by agreement between GTE of the Southwest • <br /> and Southwestern Bell permitting local calls to both Dallas and Fort <br /> Worth to be made from the same telephone line. <br /> • <br />