Orange County NC Website
_ - -3- <br /> ,corker implements proceedures for hir ing ,supervision, training of Cho- `? <br /> • providers as described in Section A. <br /> ;tome visits are made on a quarterly basis to evaluate client ' s needs , <br /> to supervise Chore providers , and to assure quality of services provid <br /> C . Back up for Protective Services Workers - 5% <br /> Worker assists full-time protective services worker with emergency <br /> client assessment as needed . Referrals are made to P.S. staff . <br /> Worker also received P. S . calls on rotating basis with other workers , <br /> this involves nights , weekends , holidays . <br /> D. Community Cases - 5% <br /> The worker is case manager and assures delivery of• services to clients <br /> who request through phone calls , office visits , or referrals from otbe '.t <br /> agencies . Various services, worker makes home visit to evaluate client <br /> need based on economies , health , environment. Worker strives to ini- <br /> tate services that will assist client and family members in attempts t <br /> L'- <br /> restructure or solidify the client' s environment. Worker councils <br /> family and client regarding needs in order to help i.ndividua'ls utilize <br /> community resources , take advantage of natural, support systems , and <br /> achive adequate level of functioning within the family or community . <br /> Referral may be made to other community agencies to assist in this <br /> process . Worker strives to assure continuity of services by coordi- <br /> nation with other community agencies . <br /> 1 <br /> E . General Intake - 5% <br /> Worker determines eligibility of clients for emergency/crisis services <br /> based upon their request. Requests from clients come by phone call or <br /> office- visits . Worker provides Information and Referral to other <br /> agencies ; coordinates with other "community resources in order to pro- <br /> vide needed services . <br /> Worker maintains records on general assistance clients . <br /> F. Case Management, Record Keeping - 5% . <br /> Worker promptly documents requests for services , and completes case <br /> recording on •a timely basis . Worker assures timely , accurate cortpletx <br /> of agency required reports such as Time Sheets , Day Sheets , Mileage <br /> reports , In house reports , and Individual Client Card system. Worker <br /> completed all eligibility forms required for services on a timely bas <br /> ensuring all guidelines for eligibility have been met by client . c <br /> ii <br /> • :r <br />