Orange County NC Website
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N+ <br /> 0 <br /> and Wake County areas. Orange County Technical <br /> Task Force members discussed problems they have <br /> been experiencing receiving and originating <br /> i_nterI TA long distance calls. AT&T' s Quality <br /> Assurance Task Force will work with Genra.1 and <br /> Central Telephone Companies to identify p_:obiems <br /> and take or request corrective action. AT&T. will <br /> report conditions which disrupt toll service into <br /> and/or out of the Hillsborough exchange as ordered <br /> by the Commission. <br /> With respect to the orange County Com nisi;ion' s <br /> concern regarding emergency plans or backup plans, <br /> the information provided in Section II of this <br /> Response clearly demonstrates that AT&T has <br /> provided for emergency situations , that may ffe:ct <br /> customer service. AT&T has redundant equipment in <br /> its switching offices, duplicate CCs switching <br /> offices (i.e. , Atlanta and Birmingham) , diversity <br /> in the signaling network and voice path network and <br /> several layers of operational and technical support. <br /> organizations to isolate and correct network <br /> trouble as quickly as possible on a real time <br /> basis. Contractual arrangements with the LECs <br /> (described in section II). also establish their <br /> responsibilities for ensuring network performance <br /> on services provided to AT&T. <br /> - 3 <br />