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"1) To assist in securing immediate relief (front all long distance <br /> interruption) . <br /> Central's Response: <br /> Central, a local exchange carrier, is primarily responsible for local <br /> access service. Central recognizes this responsibility to its <br /> customers for the provision of total service. At the present time <br /> InterLATA Long Distance Services are provided in Hillsborough by AT&T. <br /> Further, General Telephone of the South (General) provides access to - <br /> the interLATA and intraLATA long distance networks through its Durham <br /> toll center. Moreover, as a contractor for Central and AT&T, General <br /> currently provides Hillsborough customers with operator and directory,- <br /> assistance services. It is Central's responsibility to represent its <br /> customers .with General, Southern Bell and AT&T. This is exactly what <br /> Central did during the April 1986 interLATA long distance outages. <br /> Central communicated with different levels of management and <br /> non-management personnel both with AT&T and General to secure an <br /> immediate and lasting resolution to the frequent interruptions <br /> in long distance services experienced by Central's Hillsborough <br /> customers. The results of this effort have been set forth in the <br /> joint response filed May 20, 1986 and the response of AT&T filed <br /> August 29, 1986.- <br /> "2) . To... make complete public disclosure of the events, their causes and <br /> the remedies taken to date. <br /> • <br /> • <br /> . . . <br /> is i +�, 4•').• ,!i:', <br />