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continuity of service especially in times of system failure and -othear <br /> crises, and to report these findings to us. <br /> Central's Response: _ <br /> Central interfaces with General and AT&T on many different levels of <br /> management and non-management. Our non-management craft personnel. <br /> • <br /> - under supervision of management work together with General and AT&T <br /> . regularly for installation, removal and repair of trunk routes leaving <br /> Hillsborough and connecting with AT&T's Long Distance Network through <br /> the Durham toll center. Various levels of management and - <br /> non-management craft personnel with Central converse and continue to <br /> work with their respective counterparts with General and AT&T on a ,- . <br /> regular basis. Central has an Industry Relations Manager who <br /> communicates regularly with AT&T and General, Our Vice <br /> . President-Operations communicates with General and AT&T.,at the higher <br /> management levels. Central has numerous contacts both with General <br /> and AT&T through our Regional and Corporate offices. Central believes <br /> that .all of these interfaces and points of contact are more than <br /> adequate to protect service continuity..- <br /> . "C. We ask the Utilities Commission to begin monitoring long distance <br /> service to Orange County for all abnormalities, and to review the <br /> results against their requirements for adequate and reliable service, <br /> and to report the findings to us at appropriate intervals. _ <br /> : ;- <br /> . <br />