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021 <br /> "1) To assist in securing immediate relief (from all long distance <br /> interruption). - <br /> Central's Response: <br /> Central, a local exchange carrier, is primarily responsible for local <br /> access service. Central recognizes this responsibility to its <br /> customers for the provision of total service. At the present tine• <br /> InterLATA Long Distance Services are provided in Hillsborough by AT&T.. <br /> Further, General Telephone of the South (General) provides access to <br /> the inteaLATA and intraLATA long distance networks through its Durham <br /> toll center. Moreover, as a contractor for Central and AT&T, General • <br /> currently provides Hillsborough customers with operator and directory.- _ - <br /> assistance services. It is Central's responsibility to represent its. <br /> customers with General, Southern Bell and AT&T. This is exactly what . <br /> Central did during the April 1986 intraLATA long distance outages. <br /> Central communicated with different levels of management and - <br /> non-management personnel both with AT&T and General to secure an <br /> immediate and lasting resolution to the frequent interruptions <br /> in long distance services experienced by Centrals Hillsborough <br /> customers. The results of this effort have been set forth in the <br /> joint response filed May 20, 1986 and the response of AT&T filed <br /> August 29, 1986.. <br /> "2) . To... make complete public disclosure of the events, their causes and <br /> the remedies taken to date. <br /> • <br /> • <br /> • <br /> . . <br /> - 2 - <br />