Orange County NC Website
"The notion that ordinary people want black-robed judges, <br /> well-dressed lawyers and fine-paneled courtrooms as the set- <br /> ting to resolve their disputes is not correct. People with <br /> problems, like people with pains, want relief, and they want <br /> it as quickly and as inexpensively as possible. " <br /> --Chief Justice Warren E. Burger, 1977 <br /> DISPUTE SETTLEMENT CENTER <br /> FACT SHEET <br /> For over two years, the Dispute Settlement Center has provided <br /> effective, no-cost mediation of interpersonal conflicts to people of <br /> the Chapel Hill-Hillsborough area. A talented and skilled team of 20 <br /> volunteers trained by the U.S. Dept. of Justice, currently handles an <br /> average 500 cases per year with a 91% rate of resolution through mutual <br /> agreement. In just two years, the Dispute Settlement Center has become <br /> an integral part of the criminal justice system in Orange County, al- <br /> leviating the burden on the courts and offering citizens an effective <br /> forum in which to resolve a variety of disputes. <br /> WHAT IS MEDIATION? <br /> Mediation is a process of resolving disputes through compromise. <br /> Disputants meet voluntarily in an informal setting with two mediators <br /> who facilitate a discussion of the issues in a dispute with the goal of <br /> reaching a mutual agreement. Unlike arbitration or adjudication, <br /> mediation does not assign guilt nor impose a settlement; resolution is <br /> reached through discussion and compromise. <br /> BENEFITS TO THE COURTS <br /> The majority of cases received by the Dispute Settlement Center <br /> are referred at the discretion of the District Attorney; referrals are <br /> also made by District Court judges, police, magistrates and private <br /> attorneys. Cases from the court system include criminal charges of <br /> assault (ranging from simple assault to assault with a deadly weapon) , <br /> communicating threats, trespass, injury to property, breaking and en- <br /> tering, and larceny. If resolution is reached through mediation, all <br /> pending charges are dropped and the case is dismissed by the District <br /> Attorney. Each case referred out of District Court allows court per- <br /> sonnel more time to devote to other disputes which can only be resolved <br /> through adjudication. <br /> As visibility within the community increases through local outreach, <br /> a significant number of cases (currently 27%) are received on a call-in <br /> basis directly from the community. By handling these disputes, which <br /> might otherwise have gone through the court system, the Dispute Settle- <br /> ment Center further relieves the overstretched resources of the courts. <br /> In addition, mediation works toward the resolution of the under- <br /> lying issues in a dispute, not possible through the more formal, ad- <br /> versarial system of adjudication. By resolving the underlying conflicts, <br /> mediation reduces the instances of parties reappearing in court with <br /> the same problem since disputants are more likely to abide by a deci- <br /> sion in which they have participated. <br /> BENEFITS TO THE COMMUNITY <br /> The Dispute Settlement Center provides the community with a no-cost, <br /> convenient and confidential alternative to the courts for the resolution <br />