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range Tnuntg Department of i§uriui 'eruireu <br /> 300 W TRYON STREET <br /> HILLSBOROUGH.NORTH CAROLINA 27278 <br /> BOARD: <br /> MAE MDLENDON TELEPHONE: <br /> SAM EHGLl9H HILLSBOROUGH OFFICE 9G8 <br /> �a S R/NFfF HILLSBOROUGH F ! <br /> CHAPEL HILL OFFICE S29,04 JANICE OPLER IF Chairperson BARNES <br /> II <br /> R..1 MURPHY M D. <br /> DIRECTOR: <br /> THOMAS M.WARD <br /> December 1, 1980 <br /> Dear <br /> There was broad based concern expressed during the spring of 1980 regarding participation of Food Stamps in Orange County. Several g the ] <br /> suggestions at that time to increase participation. Most of the brought fs weri <br /> inoorporated into the program through the cooperation of suggestions were <br /> Social Services and County Commissioners. County Board of <br /> The following is a summary of services implemented to increase Food Stamp usage: <br /> 1. Provide full time applications intake worker for Carr Mill office who would u <br /> on anon-appointment basis. <br /> This was implemented August 18, 1980. Response to this effort has been light <br /> with work load averaging about 404 of normal work load with weeks when work-1 <br /> is below 25%. Change of assignment for part of work day seems priority remaining to give prompt assistance on non�-appointment basis. with <br /> 2. Begin offering appointments for Food Stamps at Joint Orange-Chatham Community <br /> Action sites in Cedar Grove and Ef1and-ChBek. <br /> This was implemented September 2, 1980. Response to this effort has been nag <br /> gable.. It is estimated 90% of appointments that have been scheduled were di- <br /> verted to these sites by our staff, Numerous visits have been canceled due ti <br /> no appointments being soheduled and many trips have been made to see only a f. <br /> clients, The rate of applicants who do not keep appointments has been very h <br /> JOA Director Was Rare was notified of these problems in October, 1980 and h <br /> assistance was solioited to make Lull use of this service. <br /> 3. Transfer Outreach funotion to the good Stamp Unit. <br /> Responsibility for Food Stamp Outreach was transferred in September 1980 to tl <br /> Food Stamp Unit for closer coordination. Increased efforts have been institul <br /> in conjunction with North State Legal Services and other <br /> aaenoies and <br /> Quarterly reports are made to the S Board and State officials of these e <br /> DS ffo <br /> which include news media publioity, contact, with church and civic <br /> tribution of pamphlets and conducting rsa a r` <br /> gang program needs and use of VolunteexeY of interested county persona <br /> 4, Offer Home Visitation to Applicants who require an inperson interview and ata <br /> they are unable to come to the agency. <br /> This capability has existed since early in August 1980, however, to date there <br />