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1 <br /> INFORMATION ITEM <br /> Memorandum <br /> To: Board of Orange County Commissioners <br /> From: Lucinda M. Munger, Orange County Library Director <br /> Subject: Orange County Public Library Strategic Planning Process <br /> Date: September 2, 2016 <br /> Background <br /> The Orange County Public Library is in the midst its 2nd strategic planning process. Our first plan <br /> was approved by the Board of County Commissioners in 2012 and directed the library's work <br /> from 2013 through 2016. Following the direction mapped out in the 2013-2016 strategic plan we <br /> have: <br /> • Developed a more diverse and accessible collection at all locations <br /> • Expanded relationships with community organizations and local government throughout <br /> the county <br /> • Expanded services, upgraded our visual presence and facilities <br /> • Offered more and better programs and technologies that respond to the needs of new <br /> and existing customers. <br /> Activities <br /> 1) Preplanning <br /> July 2016 <br /> 2) Input Gathering <br /> Beginning in mid-August we conducted focus groups and individual phone interviews with <br /> residents from across the county. Our focus group participants included: <br /> • Parents <br /> • Teens <br /> • Community and business representatives — Hillsborough and Carrboro <br /> • Customers who use both library systems <br /> • Club Nova members <br /> • Cedar Grove Community Center members <br /> • Family Success Alliance staff <br /> From August 15-30, we offered residents an opportunity to take a short online survey or to fill <br /> out the survey at one of our four locations. We also invited elected officials from across the <br /> county and county staff to comment via online survey. We will be devoting the library's next staff <br />