Agenda - 03-13-2007-9c - Laserfiche WebLink

Browse Search

46 OPC will be reviewing all sources of provider data such as monitoring results, progress towards national accreditation, number/types of complaints and incidents, fidelity to EBP models and collaborating with its stakeholders to determine the most effective and consumer-friendly way to present this information. • Improve collection, tracking and analysis of provider outcome data. Target Date: July 1, 2007 and on-going Responsible Parties and Stakeholders: All LME Departments, CFAC, Provider Community Currently OPC maintains separate databases to track provider demographic information, incidents, complaints, billing and reimbursement. In order to effectively evaluate the provider communi~ and perform other necessary functions of the LME, OPC will be improvirig'and``expanding its current system to facilitate the integration of all this information. With ;full implementation of the Pro- FilerT"' system, OPC will be able~to ,reduce the separate databases and consolidate all pertinent information in order~to effectively evaluate the provider community and perform other necessary functions of the LME. ~~. ~, • Improve collection, fracking~`and~analysis of consumeroutcome data. Target Date: July 1, 2007 and on=going ~~,_,__ ~ '~~ Responsible Parties and Stakehi7lders:~; , all ~: LME Departments, Area Quality Management Committee, CFAC, Provider'CommurCify ~, OPC's current collection, tracking and analysis of consumer outcome data is in its early stages. We would like to°' increase collection and hope that the integration of .our internal systems will`s facilitate that process. It is our goal to examine _data obtained from consumer satisfaction surveys,. a review of PCPs, including.those:_of high risk/high cost consumers, NC-TOPPS, DD-COI, National Core Indicators, `and NC-SNAP to determine if services are meeting the needs of ~' consumers and whether additional services are needed. With full implementation of;the Pro-FilerT"' system, OPC will be able to reduce the separate databases and~~consolidate all pertinent information in order to effectively evaluate the provider community and perform other necessary functions of the LME. ~~~ • Provide technical assistance and education to assist providers in conducting annual quality improvement studies. Target Date:~.lune 1, 2007 and on-going Responsible Parties and Stakeholders: QI/PR Department, Area Quality Management Committee, OPC Provider Community One area in which we commonly receive requests for technical assistance is the development and implementation of provider quality improvement plans. Our goal is to continue to provide requested technical assistance and add quality improvement training to our training schedule. We hope that by focusing 46