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31 <br />Responsible Parties and Stakeholders: Customer Service/Community Planning <br />Manager, Senior Management <br />• Continue to reduce out of home placements for children by requiring <br />provider participation in care review process. <br />Target Date: On-going <br />Responsible Parties and Stakeholders: System of Care Goordinator, Provider <br />Community, Community Collaboratives <br />• Develop an evaluation tool to monitor providers to assure their facilitation <br />of monthly Child and Family Teams which includes the participation of all <br />key stakeholders <br />Target Date: September 2007 <br />Responsible Parties and Stakeholders: System of Care Coordinator, OPC <br />Monitoring Team, Community Collaboratives, Provider Community <br />~_ <br />• Implement aweb-based community ,resource:>._directory, which can be <br />accessed by consumers, stakeholders, providers`and LME staff. <br />Target Date: July 2008 <br />Responsible Parties and Stakeholders: Customer Service Community Planning <br />Unit, Business Systems Manager, Information Technologystaff, CFAC, Provider <br />Community <br />~< <br />• In order to assure appropriate continuity of care, enhanced service <br />providers wtll be eXpected to submit electronic crisis plans on all <br />consumers who are~ideatified as "high risk" at least annually or more often <br />if changes-occur in the consumer's life or plan. <br />Target Date: July ,2008, <br />Responsible Parties arid' Stakeholders."°Custc~mer Service Community Planning <br />Unit, BusinessSystems` tall, Provider Community <br />• Review and make improvements as needed in any of the above objectives <br />as a part of a continuous~quality improvement plan. <br />Target Date: June 30, 2010 <br />Responsible Parties and Stakeholders: Senior Management <br />Resource Allocation <br />In July 2006, OPC combined customer service and community planning. Currently there <br />is a System of Care Coordinator and 3.6 Customer Service/Planner positions, one of <br />which is vacant. One of the CS/CPs oversees housing initiatives, one is responsible for <br />Crisis and one (vacant position) will be primarily responsible for consumer affairs and <br />community awareness initiatives and other community capacity building activities. One <br />individual who is dedicated to Community Planning as .6 FTE is a licensed addictions <br />31 <br />