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22 <br />planning), and the agendas are based upon issues identified by the providers or by LME <br />staff in consultation with providers. <br />Training <br />A specialized form of technical assistance is the training provided by OPC. While in its <br />early stages of development, OPC is offering approximately two trainings each month <br />based on needs determined by providers and LME staff. Current offerings include: <br />Diagnostic and Statistical Manual, Fourth Edition, Text Revision (D3M IV-TR), Ethics of <br />Clinical Boundaries, Suicide Prevention, Understanding the Role and Purpose of Child <br />and Family Teams, Transition Planning, Client Rights and Confidentiality and Client <br />Outcomes Initiative (COI)/NC-TOPPS. Through a recent collaboration with the <br />Greensboro Area Health Education Center, (AHEC) OPC will now be able to offer <br />Continuing Education Units for several of the trainin fs~it provides. <br />OPC is also involved with the Training Partners, a collaborative effort that includes <br />representatives from the. NC Division of<'MHIDD/SAS; NC Council of Community <br />Programs, Duke University Department of Psychiatry, Duke3 Addictions Program, the <br />Guilford Center LME, the UNC School .of Social Work, and the Wake, Eastern, and <br />Mountain AHECs. OPC will continue to meet with this group to address the widespread <br />need for quality MH/DD/SA training around the state. _ ,; <br />Provider Monitoring <br />OPC maintains a monitoring ...team staffed by a Monitoring Team Leader, Clinical <br />Specialist, Accred#~ation and'`: Credentialing Specialist and Provider Relations <br />Representative(s) as needed. This team is responsible for local monitoring according to <br />SB 163, as well as unlicensed Alternative Family Living (AFL) reviews and sub-recipient <br />monitoring of those providers~~receivi`n'g ~~Sub'stance Abuse Prevention and Treatment <br />Block Grant (SAPTBG) funds;>.. Themonitoring team also participates in client rights <br />complaint investigations and monitors providers following any Level III incident. In <br />addition to utilizing the provider`mo`ni~oring tool check-sheet during these reviews, the <br />Clinical Specialist also conducts clinical interviews with consumers and both direct care <br />staff as well as program managers. <br />The team conducts monitoring of the provider community to promote: <br />• compliance with all state, federal and accreditation standards <br />• compliance with personnel requirements including privileging, Credentialing and <br />review of core competencies for all staff <br />• compliance with medical record documentation requirements <br />• adherence to best practice protocols and applicable standards of clinical practice <br />• the development and implementation of required corrective action plans to <br />alleviate any problems in the service system identified through the monitoring <br />process. <br />22 <br />