Agenda - 03-13-2007-9c - Laserfiche WebLink

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16 There is one staff person who is primarily responsible for helpdesk .response. This person assures that staffs' computer issues are promptly addressed. The questions may involve software issues, connectivity issues with the server and printer issues. Response times are monitored on a monthly basis. This staff person is also responsible for the backup of data in the system. Business Systems The business systems area is responsible for implementing new projects and report writing. The manager is primarily responsible for implementing all new software conversions and implementations. Currently, emphasis is on implementation and development of Pro-FilerT"'. This position deals directly with the vendor and manages the project implementation. During the implementation phase OPC is closely coordinating efforts with Five County and Cumberland~who are the other two LME's also implementing Pro-FilerT"' The business systems~:a~ea `is responsible for implementing new projects, maintaining the business system data gathering and analysis, and report generation. The manager leads new .projects in conjunction with all effected departments in the LME. The Electronic Data `Informatiorti~(EDI) Specialist maintains Pro-FilerT"', does testing, and applies upgrades.. The ED1 specialist also manages the electronic transfer of data, particularly submission of billing from providers and sending data to outside agencies, e.g., Client Data Warehouse.` Tlie\Data Analyst is primarily responsible for data gathering and analysis, and the generatici and auditing of reports to all departments within the LME. ~: Risk Management _~ ~~ OPC conducts a comprehensive 'risk management protocol survey. Insurance coverage is reviewed and updated has appropriate for all areas. Full professional liability, property, worker's compensation,~`arid~.`vehicle,°~ insurance are maintained. Contracts are pre- audited and verified as such by the' Chief Financial Officer. OPC abides by the appropriate state, local and/orbfederal laws governing public records, open meetings, medical records, and employmei~f records. ., Strategic Objectives • The finance department will implement the Pro-FilerT'" billing module to expedite payment to the providers with less redundancy in information handling. Target Date: July 1, 2007 Responsible Parties and Stakeholders: Finance, Accounting, Business Systems, Provider Community • Create a budget that will allow for continued growth in fund balance during the fiscal year budgeting cycle. Target Date: July 1, 2007 and on-going 16