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DocuSign Envelope ID: E32719BA-2C76-4B20-A01E-5807DC7D82F5
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<br /> ¼.:.; ;,,,;?;�t j-4 \ „1. ' '. Disposal Site Monitoring
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<br /> ' ,:•,ki;v+:•:4:.:1?=i:. �.�i;tat$ Neel-Schaffer will provide monitors at all Debris Management Sites(DMS)in compliance with
<br /> ;.,,,r.c;,.,.,!...1•_; .� a_ FEMA and FHWA requirements. Prior to unloading at the disposal site,the tower monitor will •
<br /> S ~• 4 verify the truck,capacity and other Information on the truck and load ticket and rate the load to
<br /> •'';';tli'F; `' t ?b determine the actual volume of debris hauled. We will take photographs of loads as requested
<br /> ='::.:C1,kk„4 � -. by the County and will make the contractor aware of safety issues observed at the site The
<br /> ..:�Y;:;t:;.� s;; rA+ ` monitor will verify that the truck is empty as it leaves the site Additionally,the Monitors will
<br /> `i.4r :L� Afro , record the name of the disposal site,arrival time of the truck, and then print and sign his/
<br /> -r ,,,ii: =!?4 4 `,. her name.This information will be recorded on the load ticket and the daily site to We will
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<br /> +� a;•,: �, „ri=;�': h ; implement a similar load ticketing process for haul-out and final disposal of reduced debris.
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<br /> `.;4; " ` l. W 4,;; Debris Vehicle Certification
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<br /> s k`*q:ry� ,v - CertOcatlon documentation and validation of truck measurements is required by FEMA: Our
<br /> 4;:`;a 4;,,5 4�Y. {A_ staff will provide the measurements of the truck and trailer beds and review the compliance •
<br /> :o .g, • - �; ``�.: with requirements such as limitations of extensions above metal rails. The truck measurements
<br /> ''j. "`•"Y�74s ;�,`s A- `'�+•. will be recorded and entered Into a spreadsheet for validation. Whenever load tickets and
<br /> ±: ;;! .;�} :rl=l, .� � r� . truck numbers are entered throughout the project,the database will verify that the truck bed
<br /> .,,,,;9,- 4 R4.. ` capacity matches the truck number and recorded volume. For additional documentation,
<br /> l_.'.�Vi:: ` ,,;' `',�' each measured truck will be photographed. Summary books of all certified vehicles will
<br /> <..•k i t be maintained at each DMS and final disposal sites to verify vehicles and equipment and
<br /> "-' 10.r�a`' � :0-.7 for quality control purposes. Potential attributes of vehicles 5„t�: *44k q ty p p f v hides subject to modification will be
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<br /> ;;.;'t5,, " hn), P: documented and periodic/random or suspicious spot checks and re-certifications will be utilized
<br /> ;< ;c: '.":r j:<ti:4•C,� to discourage vehicle alterations.
<br /> :: .�• -- °:':•, '', 'r' Public Information Assistance
<br /> t;•:. • .";.a ;; `.`.0;"*` - Neel-Schaffer will assist Orange County in developing and implementing public communication
<br /> '1[:� .;�`�',;`,;:;Iln�p�,. �ky� tools. We will develop and implement programs to communicate disaster and debris
<br /> ,Y,ti5 ti::.,. ' ; removal information to the public. To coordinate these efforts,we will provide experienced
<br /> :L:c?` : rvio"%ii` local employees with excellent communication skills,as well as thorough knowledge of
<br /> •::::1::1,3,,,,,,:,': ' ;'.i * �;_.- .1k the community and debris removal operations. As requested by Orange County,our
<br /> !�'' ":5 ; : ?. , communications assistance may include development of press releases,public notices, public
<br /> :,".:i . .-: z'F°4 ti' service announcements,project status updates,and other public communication tools_
<br /> ,:1l' : "',,: `<<'P As requested by Orange County, Neel-Schaffer will establish and staff a'debris hotline"and/or
<br /> `' ` s” ,i_.' website to respond to public complaints and concerns. We will;1,• .,4.N.001- P P P I provide a local phone number
<br /> ", _,;.. 0:101,.. ,,� 9. and trained staff to manage phone calls and website activity regarding all aspects of disaster
<br /> ti,;,:4:� ?u debris, Including debris removal schedules, eligibility for pickup, processes,recording public
<br /> ',1' +`~; .0, needs/concerns,complaints and property damage claims. All complaints and damage reports
<br /> • •:.! •;�'; " :`.''A will be documented and investigated,with resolution reported to Orange County. Neel-Schaffer
<br /> ,.7..::•,-•:::;;:•;,':W:,':..:. . ^``` has broad experience in public communications and call center management following major
<br /> • • ;`t:�1:. t-ec's>•�., ;;I: :`'`+�:i`^ hurricanes and other disasters. All public Information support activities will be managed and
<br /> ::: a g_ executed to maximize federal and state reimbursement.
<br /> °: : ,! ,'':';• Database Reporting •
<br /> ;"'•.t ;, 't:' Data Administration-All load tickets and debris site data will be entered Into the Neel-
<br /> :t.•- '';'; ..:.\-::.,::.,::;;',','i:;, .-,4::: Schaffer data management system daily. Our data management system really proves Its value
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<br /> .;: }p`}e NEEL—SCHAFFER
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