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I8 <br />1. Complaint Reporting Procedures <br />A. Dissemination of Complaint Reporting Procedures <br />Complaint reporting procedures shall be disseminated as appropriate by MCSO within <br />facilities under its jurisdiction (in English and other languages as appropriate) in order <br />to ensure that individuals are aware of the availability of such procedures. <br />B. Acceptance of Complaints <br />Complaints will be accepted from any source (e.g., ICE, MCSO, personnel operating <br />under the authority of this MOU, and the public). <br />C. Reporting Mechanisms <br />Complaints can be reported to federal authorities as follows: <br />1. Telephonically to the ICE OPR at the Joint Intake Center (JIC) in <br />Washington D.C. at the toll-free number 1-877-246-8253, or <br />Telephonically to the Office of the Special Agent in Charge of the ICE OPR <br />office in Plantation, Florida, at 954-327-4100; or; <br />2. Via mail as follows: <br />U. S. Department of Homeland Security <br />U. S. Immigration and Customs Enforcement <br />Office of Professional Responsibility <br />425 I Street, NW <br />Room 3260 <br />Washington, D.C. 20536 <br />U. S. Immigration and Customs Enforcement <br />Office of Professional Responsibility <br />425 I Street, NW <br />Room 3260 <br />Washington, D.C. 20536 <br />Complaints can also be referred to and accepted by any of the following at MCSO : <br />1. The Sheriff of Mecklenburg County <br />Mecklenburg County Sheriff's Office <br />700 East Fourth Street, Charlotte, NC 28202 Phone: 704-336-2543; or