Minutes 01-21-2016 - Laserfiche WebLink

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6 ➢ Learn and Share revaluation video series (225 total views as of 1/19)-10- question interactive, educational quiz on website--16 quizzes taken, average score 93 ➢ Certificate of Achievement • Summary Description Mailing with 2016 listing forms ➢ Partnering with the community to gather the most accurate data possible ➢ 636 electronic forms returned, 2,100 hard copies • Sales Bank/Appeals Process on website ➢ Win-win appeals process ➢ Sample adjustment grid Commissioner Rich referred to the first slide in the PowerPoint presentation, and asked if examples of attached improvements of real properties could be given. Dwane Brinson said it is the house and its components and gave the example of a detached garage. Commissioner Rich referred to the yellow forms that were sent to residents, and asked if the Tax office is relying on the community to come forward and provide information. Dwane Brinson said asking residents for this information is new for this revaluation. He said he is unaware of any other county doing this process. Commissioner Rich said the information provided by citizens may correct previously held information by the tax office. She asked if there is a plan in place to insure that citizens will not get penalized for bringing forward new discoveries. Dwane Brinson said when there is information that changes the property value, the tax office is sending a change of value notice to the property owner. He said there are four people in the tax office receiving these forms. He said all forms are reviewed individually and responses are given when requested. Commissioner Rich asked if residents are aware that the information they provide may affect their 2017 tax bill. Dwane Brinson said yes. Commissioner Rich said she is concerned that residents understand that new discoveries will affect the tax bill moving forward, but that they will not be penalized in arrears for discoveries. Dwane Brinson said the more information the tax office has, the better and more accurate the revaluation will be. Commissioner Rich said there must be trust built with the community. Commissioner Price asked if the revaluation will impact properties that have undergone absolutely no changes. Dwane Brinson said property values are determined based on sales, and the valuation of a house that has not sold in 25 years would be based on sales of similar properties. He said notices of value will be sent out between December 2016 and January 2017 along with information about the appeals process. Commissioner Price asked if most property values are anticipated to rise. Dwane Brinson said the sales that will be used for the revaluation have yet to occur and will do so in 2016. He said there will be some properties that will drop in value. Commissioner Dorosin asked if the presentation could be broken down into layman's terms. Commission Dorosin reviewed his understanding of the presentation: the tax office will create a schedule of values based on all the sales in Orange County in 2016; categorize the