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DocuSign Envelope ID: 1CCA18DC-6CC1-428C-A15D-5173EE24B471 <br /> Customer elects to use MyGovPay/VirtualPay. <br /> Use Fees <br /> EnerGov's MyGovPay(Online/card-not-present payments)** <br /> MyGovPay(Online MyGovPay(Online <br /> Payments) Payments) <br /> Percentage Based Fee +Transaction Fee <br /> Option 1: <br /> Government Entity 2.79% $0.20 <br /> Paid <br /> Option 2: 3.29% N/A <br /> Patron Paid <br /> **ACH processing is available for a fee of$20 per month and$0.30 per transaction. <br /> EnerGov's VirtualPay(retail card present) <br /> VirtualPay(Retail Virtual Pay(Retail <br /> Payments) Payments) <br /> Percentage Based Fee +Transaction Fee <br /> Option 1: <br /> Government Entity 2.59% $0.15 <br /> Paid <br /> Option 2: 2.99% N/A <br /> Patron Paid <br /> Patron Paid fees will be communicated as "Service Fees"to the cardholder, at the time of transaction. In the <br /> event that the average transaction amount is below$30, we reserve the right to apply an additional$0.20 <br /> service fee above the quoted rates above. <br /> 3. Interactive Voice Response("IVR"). If IVR is selected by Customer and included in the pricing,the following <br /> additional terms and conditions shall apply of this Agreement: <br /> (a) Network Security. Customer acknowledges that a third-party is used by Tyler Technologies to process <br /> IVR data. Customer's content will pass through and be stored on the third-party servers and will not be <br /> segregated or in a separate physical location from servers on which other customers'content is or will be <br /> transmitted or stored. <br /> (b) Content.Customer is responsible for the creation, editorial content,control,and all other aspects of <br /> content to be used solely in conjunction with the EnerGov Software. <br /> (c) Lawful Purposes. Customer shall not use the IVR system for any unlawful purpose. <br /> (d) Critical Application. Customer will not use the IVR system for any life-support application or other <br /> critical application where failure or potential failure of the IVR system can cause injury, harm, death,or <br /> other grave problems, including,without limitation, loss of aircraft control, hospital life-support system, <br /> and delays in getting medical care or other emergency services. <br /> ° °, tyler <br /> 50 <br />