Agenda - 02-16-2016-11-c - Historic Preservation Commission

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9 Page 3 of 4 Susie Enoch Human Resource Director; Served in a pivotal role as a member of the senior leadership team, while providing organizational leadership for the alignment of WCAS workforce with the mission and vision. Worked closely with the Program Director and key clinical team to develop and implement HR strategies, functions and systems to facilitate the achievement of WCAS strategic directions and initiatives. Served as the staff advisor and liaison within various Committees of WCAS Board of Directors, as needed: 'Promoted and facilitated the mission and vision of the organization. Maintained the staff needed for client care. reated, directed, and implemented development strategies to solidify and expand the organization's employee and employer relationship.Developed a sound HR dept which allowed for effective delivery of excellent services while achieving the financial goals set for the organization.Oversaw all operations including hiring and supervising of staff, training, and developing and implementing organizational policies and procedures. Qualified Professional:Served as Qualified Professional responsible for providing an array of case coordination and mental health services for MH/DD/SA clients.Determined the extent of each individual's mental health or crisis situations as well as the appropriate measures to be taken in each case.Upheld agency goals to meet the educational, vocational, residential, mental health treatment, financial, social and other non-treatment needs of the recipient.Managed the arrangement, and linkage or integration of multiple services as needed as it related to programs and other outside agencies.Assessed and reassessed recipient's needs for case management services; informed the recipient about benefits, community resources, and services. Duke University Medical Center (Pastoral Services), Durham, NC [May 2010 - May 2011] Chaplain Resident:Provided interfaith pastoral/spiritual care to patients, families, and staff in crisis situations.Evaluated emotional, social, spiritual and religious factors to determine the capacity to cope with illness and death through completed spiritual assessments outlining problems, goals and interventions.Served as a liaison with community pastoral care services, clergy and faith communities.Successfully educated patients, families, and staff, as well as participated in ethics consults. )eveloped sacerdotal functions, religious rituals, and services upon personal request of patients or their family members according to their beliefs, and religious orientations; personally or in conjunction with community spiritual leaders. Durham Technical Community College, Durham, NC [2004 - 2005] Continuing Education Instructor:Taught classes in basic money marketing skills, customer service, healthcare, and teaching careers for c.e.0 certification, and associate/bachelor level degrees.Lead Job Fairs and provided classroom instruction in job assistance training [ in both group/individual] settings. Successfully educted clients in job preparation through counseling, mock interviews and resume critique. Bank of America (formerly NationsBank), Burlington, NC & Greensboro, NC [1998 - 2000] Assistant Branch Manager/ Consumer Banker. Played a key role in developing sales programs that helped meet company goals.Maintained direct oversight of branch cash flow; resolved escalated issues and reported to management.Conducted monthly and quarterly branch audits, including security system tests.Open and closed the branch daily; supervised a staff of 12.