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ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: October 23, 2007 <br />Action Agenda <br />Item No. ~' <br />SUBJECT: Replacement/Upgrade of 9-1-1 Dispatch Computers <br />DEPARTMENT: Emergency Services PUBLIC HEARING: (Y/N) No <br />ATTACHMENT(S): INFORMATION CONTACT: <br />Craig Blackwood 968-2050 <br />PURPOSE: To replace the 9-1-1 Dispatch Computers and upgrade the Computer Aided <br />Dispatch'software used in the 9-1-1 Center. <br />BACKGROUND: The current CAD (Computer Aided Dispatch) system was purchased in <br />February 2003 and is fast approaching the replacement timeframe of five years. The system <br />has received several repairs and is in need of replacement and upgrade of software to bring the <br />system up to date. The current version of dispatch software cannot be upgraded until the <br />current hardware and operating system is updated. This will allow greater functionality and <br />provide the most current version of the software. The vendor has notified the County that <br />support for the current version of dispatch software will cease by the end of the year. <br />FINANCIAL IMPACT: An amount of $200,000 was requested by Emergency Services and <br />approved by the Board in the FY 2007-2008 budget from the Emergency Telephone Fund <br />(Wireline and Wireless) for replacement of the entire CAD system hardware and for the upgrade <br />of the current version of software. The replacement and upgrade does not need to be bid since <br />1) the software is from the County's current vendor and is only an upgrade to a newer version <br />and 2) the hardware will be purchased from State Contract. Staff has investigated the State <br />Contract hardware cost and believes it will be less than the County can secure otherwise. The <br />hardware includes 13 dispatch computers and 3 computer servers. <br />Logistic Systems, Inc., the County's current CAD vendor, quoted the entire upgrade (both <br />hardware and software) at $141,625, with travel and lodging to be billed as incurred. Logistics <br />Systems also proposed two additional options at some additional expense which County staff is <br />still evaluating. Staff is proposing to pursue the software upgrade through Logistics Systems <br />and purchase the hardware from State Contract, all within the $200,000 budget. <br />RECOMMENDATION(S): The Manager recommends that the Board authorize the Purchasing <br />Director to purchase these replacement and upgrades for the 9-1-1 Center through the State <br />Contract and Logistic Systems, Inc. and to execute the necessary paperwork. <br />