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APPENDIX B - DEPARTMENT DIRECTOR PRIORITIZATION <br /> INTERNAL NEEDS <br /> ORGANIZATION/MANAGEMENT <br /> 44 $ <br /> Centralized call center for support services <br /> 9 3 2 2 2 <br /> Countywide goals need to be prioritized/streamlined 6 5 11 <br /> Cross departmental initiative development-find staff time for creative process;use mini-retreat or department head meetings to <br /> focus on problem solving 4 1 1 1 1 <br /> Document Standard Operating Procedures-HR,Finance,IT 4 2 2 <br /> Increase threshold for contract approvals to department heads 4 1 1 2 <br /> Revisit performance measurement process and use 3 1 1 1 <br /> Provide opportunities to present department briefings to BOCC in less formal settings and get feedback on initiatives 2 1 1 <br /> Data Driven Decision Making/Balanced Scorecard 2 1 1 <br /> Process improvement imitative to eliminate steps that do not add value 2 1 1 <br /> Define responsibility for intergovernmental and legislative liaison 1 1 <br /> Department head meetings could be used for group brainstorming,County-level issues 1 1 <br /> Clarify HR/Payroll/Finance roles-create united voice/standards 1 1 <br /> Define relationships between BOCC,Advisory Boards,and County Manager's Office 1 1 <br /> County Manager Communication—priorities and vision 1 1 <br /> Support Change Management process for internal services-creation of business partnership 1 1 <br /> Establish a role for department head input in advisory board appointments 1 1 <br /> Clarify report vs.information item on agenda 1 1 <br /> Inclement weather coordination across departments for response 0 <br /> Ordinance enforcement/adjudication-class III criminal misdemeanors vs.infractions 0 <br /> Develop timelines for prioritized projects 0 <br /> Interactive Petition List to upload documents/status 0 <br /> Service level definitions for support services-SLA/service portfolios 0 <br /> Define who pays for training,vehicles,etc. 0 <br /> WORKFORCE <br /> Compensation and classification system - 19 2 3 1 2 1 1 1 1 1 1 1 2 1 1 <br /> Centralized vs.Decentralized IT/CR/Training 2 2 <br /> Consistency of HR policies 1 1 <br /> Training on staff safety,FEMA,serving consumers with special needs 1 i <br /> Training needs assessment-integrate training requirements into WPPR process;training needs for public safety employees- 0 <br /> Social Media integration-use as recruitment tool 0 <br /> HR staff role clarification/Relationship to Payroll 0 <br /> Attendance policy 0 <br /> Workforce Diversity 0 <br /> Workforce Profile 0 <br /> N <br /> Employee responses for non-public safety employees during an emergency event 0 <br />