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DocuSign Envelope ID: 787725A8-5582-41 E2-8F7C-1 E637F3B2D39 <br /> GLOSSARY OF ALSCO CHARGES Location No. 002136 <br /> Note:Revenue front all charges is used to offset costs and provide general revenue to Alsco. <br /> 7�pes of Service <br /> Flat Rate Service. Some customers have agreed to be billed at the same amount each week, <br /> Unit Price with Minimum Usage Service: Some customers have agreed to use a certain minimum percentage of the inventory designated for their use.When the quantity actually used by the customer for an <br /> item falls below the Agreed Minimum,the customer is charged the unit price multiplied by the minimum agreed-upon quantity.This charge will be shown as"Inventory Minimum Charge"on your invoice. <br /> Special Charges <br /> A/R Account Maintenance(A/R Acct Maint): This charge may be applied to carry credit for non-COD customers <br /> C.O,D.Re-Charge: Rather than stopping service,this charge is made when COD payments are not made and our invoices must be re-submitted and collected at the time of the following delivery. <br /> Early Retirement: The early retirement charge applies to garments that are removed from service early in their useful life, <br /> Emblem Charge: This is a one-time charge to place an emblem or emblems on a new or replacement garment. <br /> Excess'Dash: This fee is charged for separating and disposing of trash from rental items when an unusual amount of trash has been placed into the laundry bag. <br /> Finance Charge: The finance charge reflects interest charged on past due accounts. <br /> Freight: Freight is charged for delivering direct sale items directly from a manufacturer,by common carrier,or outside of our regular route delivery system. <br /> Garment Inventory Maintenance: This is an optional program that offers a weekly charge in lieu of being billed for abused or damaged items.This is for garments only.This does not include lost garments. <br /> Inventory Maintenance(Inventory Maint): This automatic recurring charge is to replenish lost or damaged textiles to maintain the level of inventory required by the customer.The inventory maintenance <br /> charge is established with the customer,based upon experience,and depending upon the type of textile product provided and its particular application.Inventories of napkins,aprons,shop towels,and bar <br /> towels typically need automatic replenishment. <br /> Inventory Minimum(Inventory Min): if the customer has agreed to use a minimum percentage of the inventory designated for the customer,this is the charge if the usage falls below the agreed upon <br /> minimum.(See"Unit Price with Minimum Usage,") <br /> Invoice Copy: There is no charge for the first invoice.This is for faxing or mailing additional copies of invoices,at the customer's request. <br /> LosslAbuselDamage(Loss/Abuse/Dam): This charge is to replace rental items that have been lost,misused or damaged beyond repair by users as identified by our route service representatives or check-in <br /> procedures at our plant.In order to discourage misuse,the charge is the Replacement Charge shown on your contract or the full retail price. <br /> NSFBouuced Check(NSF Check): The NSF/bounced check charge is for checks that have been returned to us for non-sufficient funds. <br /> Oversize Garment Charge(Oversize Gar Chg): The oversize garment charge reflects the additional cost of providing garments that are outside the normal range of sizes,for example;XXX Large,etc. <br /> Preparation Charge(Preparation Chg): This is a charge for preparing a garment for use,identifying it to a person,completing alterations and adding it to account database. <br /> Press Charge: The press charge is for atypical requests to press garments, <br /> Repair Charge: After quality control,a repair charge may be made for minor repairs on items that that have been exposed to conditions outside of normal use or abusive conditions,or by the customer's <br /> request to maintain appearance standards and avoid early replacement. <br /> Replacement Charge(Replace Chg): This is the agreed upon unit price charge(less depreciation)which the customer must pay to purchase the inventory designated for the customer's use if the customer <br /> discontinues service before the end of the contract. <br /> Restocking Fee: The restocking fee is charged to retrieve items from the customer and place them back into our storeroom. <br /> Re-Stringing Charge(Re-String Chg):This fee is for replacing and re-threading laundry bag cords that have been cut or made unusable through improper tying by the customer, <br /> Special Delivery: This charge is for specially delivered items,delivered outside the regularly scheduled route delivery stop. <br /> Service Charge <br /> The service charge is used to help pay various fluctuating costs related to the environment,energy,service and delivery of our goods and service. <br />