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■ Asst. Supervisors were reclassified to Supervisors on 1/1/2015 <br /> R-8 Prepare a space needs assessment (90% complete) <br /> • Stewart Cooper Newell awarded contract on 10/1/2013 <br /> • Staff met with firm the week of 10/7/2013 to begin space needs assessment <br /> • Draft space needs assessment presented to OCES on 3/5/2014 <br /> • Revised space needs assessment presented to OCES on 5/20/2014 <br /> • Space layout provided to OCES on 8/6/2015 <br /> R-9 Identify nine (9) strategic locations for future EMS base (in-process) <br /> • Integral part of the Stewart Cooper Newell discussions <br /> • Co-location or co-build with Fire Departments may require modification of this <br /> recommendation due to the success of the co-locations thus far <br /> • Orange Rural <br /> • Orange Grove <br /> • Carrboro <br /> • New Hope <br /> • Eno (M-5 24 hour) <br /> • Hillsborough/Orange Rural (potential co-build in 15/16 and 16/17) <br /> • Chapel Hill (co-location/co-build in 16/17 and 17/18) <br /> ■ GIS Modeling underway to determine 8 and 12 minute drive times <br /> R-10 Obtain sites for development (not started) <br /> ■ Based on outcome of R-8 and R-11 <br /> R-11 Procure EMS planning and design services (not started) <br /> ■ Dependent on co-build schedule with Chapel Hill and Hillsborough/Orange Rural <br /> R-12 Advertise, bid, construct EMS facilities (not started) <br /> ■ Based on outcome of R-8, R-10 and R-11 <br /> 9-1-1 Operations <br /> 9-1-1 Communications FLOW (NFPA 1221) <br /> 9-1-1 Communications Statistics <br /> Call Comparison By Year <br /> ■ 2015 Incoming = 39,261 7/1/2015 to present (YTD) <br /> 0 22,356 911 Calls <br /> 0 19,905 Administrative (excluding abandoned calls) <br /> o Projected call volume (911 and Admin) is 157,044 <br /> ■ Average Dispatch Time = 2.16 <br /> o New NFPA 1221 Standard (July 2013) is 1:36 <br /> ■ 9-1-1 Call Answer Time = % answer time < 15 sec = 99.34% <br /> o NFPA 1221 Standard(July 2013) is < 15 sec 95% <br /> ■ 2014 Incoming = 132,525 Calls <br /> 0 79,241 911 Calls <br /> 0 53,284 Administrative (excluding abandoned calls) <br /> ■ Average Dispatch Time = 1:33 <br /> o New NFPA 1221 Standard (July 2013) is 1:36 <br /> ■ 9-1-1 Call Answer Time = % answer time < 15 sec = 99.43% <br /> o New NFPA 1221 Standard (July 2013) is < 15 sec 95% <br /> 9-1-1 Recommendations <br /> R-13 Hire full time Data Systems Manager (complete) <br />