Orange County NC Website
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EMS — Emergency Medical Service <br /> OCES—Orange County Emergency Services <br /> QA— Quality Audit and Improvement <br /> QRV—Quick Response Vehicle <br /> SORS—South Orange Rescue Squad <br /> VHF —Very High Frequency <br /> VIPER—Voice Interoperability Plan for Emergency Responders <br /> EMS Operations <br /> EMS Statistics <br /> Call Volume Comparison By Year <br /> ■ 2015 = 10,450 (as of 9/26/2015) <br /> o Projected calls for 2015 = 13,950 <br /> ■ 2014 = 13,338 <br /> ■ 2013 = 12,369 <br /> Average Response Time Comparison By Year (Chute + Travel) <br /> ■ 2015 = 9:35 Avg. (as of 9/26/2015) <br /> th <br /> o 90 percentile is 16:37 (M-5 to go 24 hours this coming year...will help) <br /> ✓ Increased call volume <br /> ✓ Staffing (remediation & OT management) took M-7 off line frequently <br /> ✓ Increased wait times at Emergency Departments (Duke biggest impact) <br /> ■ 2014 = 8:53 Avg. <br /> th <br /> o 90 percentile is 15:51 <br /> ■ 2013 = 9:00 Avg. <br /> EMS Recommendations <br /> R-1 Adjust M-5 and M-8 Coverage Hours (complete) <br /> ■ Based on recent geographic call data (North/South) <br /> • M-5 coverage remained 6am-6pm (unchanged) <br /> • M-8 coverage changed to 6pm-6am <br /> R-2 Add additional ambulance 9am-9pm (complete) <br /> ■ M-9 added 8am-8pm based on recent geographical call data <br /> o Co-located at Orange Grove FD <br /> R-3a&b Use SORS for BLS and bring on BLS ambulance (on-going) <br /> ■ Impact of UNC Hillsborough may drive collaboration of a BLS unit for transport <br /> R-4 Assess Fire Department capabilities for First Responder (complete) <br /> ■ With the EMS co-location initiatives with the Fire Departments, this recommendation <br /> may become null <br /> R-5a Implement Fire Department First Responder Initiative (complete) <br /> ■ Continuing work with the Orange County Medical Director to enable Fire Departments <br /> that wish to provide ALS (EMT Intermediate) to do so. Implementation is in progress. <br /> R-5b QRV Initiative (null) <br /> ■ Offered as an alternate recommendation to R-5a <br /> R-6 Staff& Equip six (6) ALS ambulances (on-going) <br /> • OCES is requesting one new (1) ambulance each year to replace older units <br /> • Monitoring effectiveness of program each year <br /> • Intent is to not over-purchase or over-staff <br /> • Call volume and response times drive units and staffing <br /> • M-5 to become 24 hour unit this coming year <br /> R-7 Hire Paramedic Level Shift Supervisor 24/7 (Complete) <br />