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5 <br /> 1 Asst. Supervisors were reclassified to Supervisors on 1/1/2015 <br /> 2 R-8 Prepare a space needs assessment (90% complete) <br /> 3 ■ Stewart Cooper Newell awarded contract on 10/1/2013 <br /> 4 ■ Staff met with firm the week of 10/7/2013 to begin space needs assessment <br /> 5 ■ Draft space needs assessment presented to OCES on 3/5/2014 <br /> 6 ■ Revised space needs assessment presented to OCES on 5/20/2014 <br /> 7 ■ Space layout provided to OCES on 8/6/2015 <br /> 8 R-9 Identify nine (9) strategic locations for future EMS base (in-process) <br /> 9 ■ Integral part of the Stewart Cooper Newell discussions <br /> 10 ■ Co-location or co-build with Fire Departments may require modification of this <br /> 11 recommendation due to the success of the co-locations thus far <br /> 12 o Orange Rural <br /> 13 o Orange Grove <br /> 14 o Carrboro <br /> 15 o New Hope <br /> 16 o Eno (M-5 24 hour) <br /> 17 o Hillsborough/Orange Rural (potential co-build in 15/16 and 16/17) <br /> 18 o Chapel Hill (co-location/co-build in 16/17 and 17/18) <br /> 19 GIS Modeling underway to determine 8 and 12 minute drive times <br /> 20 R-10 Obtain sites for development (not started) <br /> 21 ■ Based on outcome of R-8 and R-11 <br /> 22 R-11 Procure EMS planning and design services (not started) <br /> 23 ■ Dependent on co-build schedule with Chapel Hill and Hillsborough/Orange Rural <br /> 24 R-12 Advertise, bid, construct EMS facilities (not started) <br /> 25 Based on outcome of R-8, R-10 and R-11 <br /> 26 <br /> 27 9-1-1 Operations <br /> 28 <br /> 29 9-1-1 Communications FLOW (NFPA 1221) <br /> 30 <br /> 31 9-1-1 Communications Statistics <br /> 32 Call Comparison By Year <br /> 33 ■ 2015 Incoming = 39,261 7/1/2015 to present (YTD) <br /> 34 o 22,356 911 Calls <br /> 35 o 19,905 Administrative (excluding abandoned calls) <br /> 36 o Projected call volume (911 and Admin) is 157,044 <br /> 37 ■ Average Dispatch Time = 2.16 <br /> 38 o New NFPA 1221 Standard(July 2013) is 1:36 <br /> 39 ■ 9-1-1 Call Answer Time = % answer time < 15 sec = 99.34% <br /> 40 o NFPA 1221 Standard(July 2013) is < 15 sec 95% <br /> 41 <br /> 42 ■ 2014 Incoming = 132,525 Calls <br /> 43 o 79,241 911 Calls <br /> 44 o 53,284 Administrative (excluding abandoned calls) <br /> 45 ■ Average Dispatch Time = 1:33 <br /> 46 o New NFPA 1221 Standard (July 2013) is 1:36 <br /> 47 ■ 9-1-1 Call Answer Time = % answer time < 15 sec = 99.43% <br /> 48 o New NFPA 1221 Standard (July 2013) is < 15 sec 95% <br /> 49 <br /> 50 9-1-1 Recommendations <br /> 51 R-13 Hire full time Data Systems Manager (complete) <br />