Orange County NC Website
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4 <br /> 1 EMS — Emergency Medical Service <br /> 2 OCES —Orange County Emergency Services <br /> 3 QA—Quality Audit and Improvement <br /> 4 QRV—Quick Response Vehicle <br /> 5 SORS —South Orange Rescue Squad <br /> 6 VHF —Very High Frequency <br /> 7 VIPER—Voice Interoperability Plan for Emergency Responders <br /> 8 <br /> 9 EMS Operations <br /> 10 EMS Statistics <br /> 11 Call Volume Comparison By Year <br /> 12 ■ 2015 = 10,450 (as of 9/26/2015) <br /> 13 o Projected calls for 2015 = 13,950 <br /> 14 ■ 2014 = 13,338 <br /> 15 ■ 2013 = 12,369 <br /> 16 Average Response Time Comparison By Year (Chute + Travel) <br /> 17 2015 = 9:35 Avg. (as of 9/26/2015) <br /> th <br /> 18 o 90 percentile is 16:37 (M-5 to go 24 hours this coming year...will help) <br /> 19 ✓ Increased call volume <br /> 20 ✓ Staffing (remediation & OT management) took M-7 off line frequently <br /> 21 ✓ Increased wait times at Emergency Departments (Duke biggest impact) <br /> 22 2014 = 8:53 Avg. <br /> th <br /> 23 o 90 percentile is 15:51 <br /> 24 2013 = 9:00 Avg. <br /> 25 <br /> 26 EMS Recommendations <br /> 27 R-1 Adjust M-5 and M-8 Coverage Hours (complete) <br /> 28 Based on recent geographic call data (North/South) <br /> 29 o M-5 coverage remained 6am-6pm (unchanged) <br /> 30 o M-8 coverage changed to 6pm-6am <br /> 31 R-2 Add additional ambulance 9am-9pm (complete) <br /> 32 M-9 added 8am-8pm based on recent geographical call data <br /> 33 o Co-located at Orange Grove FD <br /> 34 R-3a&b Use SORS for BLS and bring on BLS ambulance (on-going) <br /> 35 ■ Impact of UNC Hillsborough may drive collaboration of a BLS unit for transport <br /> 36 R-4 Assess Fire Department capabilities for First Responder (complete) <br /> 37 ■ With the EMS co-location initiatives with the Fire Departments, this recommendation <br /> 38 may become null <br /> 39 R-5a Implement Fire Department First Responder Initiative (complete) <br /> 40 ■ Continuing work with the Orange County Medical Director to enable Fire Departments <br /> 41 that wish to provide ALS (EMT Intermediate) to do so. Implementation is in progress. <br /> 42 R-5b QRV Initiative (null) <br /> 43 ■ Offered as an alternate recommendation to R-5a <br /> 44 R-6 Staff& Equip six (6) ALS ambulances (on-going) <br /> 45 ■ OCES is requesting one new (1) ambulance each year to replace older units <br /> 46 ■ Monitoring effectiveness of program each year <br /> 47 ■ Intent is to not over-purchase or over-staff <br /> 48 o Call volume and response times drive units and staffing <br /> 49 o M-5 to become 24 hour unit this coming year <br /> 50 R-7 Hire Paramedic Level Shift Supervisor 24/7 (Complete) <br />