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54 <br /> Chapter 3:Service Supplied and Performance <br /> Table 3-1: OPT Service Provided, FY 2014 <br /> Annual Miles <br /> Fixed-Route 61,964 <br /> Demand-Response 252,659 <br /> Total Miles 314,623 <br /> Annual Hours <br /> Fixed-Route 2,557 <br /> Demand-Response 13,778 <br /> Total Hours 16,335 <br /> Ridership <br /> Fixed-Route 16,690 <br /> Demand-Response <br /> Human Service Agency <br /> Vocational Workshop 15,637 <br /> DSS Medicaid 5,895 <br /> DSS WorkFirst 309 <br /> Senior Services <br /> Parks and Recreation 6,381 <br /> Sub Total <br /> 1) HSA Demand-Response 28,222 <br /> 2) Non-contract 18,607 <br /> Total Demand-Response 46,829 <br /> Total Ridership 63,519 <br /> Source:NCDOT OpStats Report,Fourth Quarter 2014,Orange Public Transit <br /> Table 3-2 presents trends of key measures and performance indicators for the period from <br /> 2oo6 to 2014. Prior to FY 2oi3, reporting of OPT ridership was not accurate due to issues <br /> with the computerized data management system. Therefore, trend analysis using <br /> reported data shows a significant decline in ridership though it is likely that in reality the <br /> ridership has held steady'. <br /> 1 A earlier analysis of ridership and revenues estimated that the actual 2012 ridership was approximately 64,000 <br /> trips, rather than the reported 116,500, so the FY 2014 figure of 63,519 is likely accurate. <br /> NCDOT Orange County 38 �� <br /> Transit Assessment Study <br />