Agenda - 10-20-2015 - 8a - Report on the North Carolina Department of Transportation (NCDOT) Assessment of Orange Public Transit (OPT)

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3 Attachment 1 SCOPE OF WORK Orange County Transit Assessment Study December 10,2014 NCDOT Project Title/Name: Orange County Transit Assessment Study NCDOT Project Funding: TBD NCDOT KFH Contract #: 7000014132 NCDOT Internal Fiscal/Project #: NCDOT PO# INTRODUCTION This is the scope for a study of how to ensure that Orange County residents have available safe, convenient, appropriate and usable public transportation, now and in the future. The scope of work presents a proposed set of work tasks required to assist Orange County Transit, and PTD in assessing the current conditions, service, and organization and staffing. KFH Group, Incorporated will provide this assistance in accordance with the terms of the Limited Services Agreement between KFH Group and the NCDOT Public Transportation Division executed on January 28, 2014. No subcontractors will be used in the task order. BACKGROUND AND PURPOSE Orange Public Transit (OPT) is the County's own transportation service. It grew out of the transportation services provided by the aging program, over time providing service to other human service agencies and later obtaining funding to provide public transportation to the general public. It currently operates demand-responsive services to customers who call and make reservations in advance to be picked up at their residences, provides services to human service agency clients under contract (including seniors, Medicaid clients, and Orange Enterprise clients), provides the fixed-route Hillsborough Circulator service, and scheduled mid-day trips between Hillsborough and Chapel Hill. The purpose of this study is to determine the appropriate organizational structure and identify near-term service improvements to provide improved service to the citizens of Orange County. 1