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17 <br /> Chapter 1: Current Conditions <br /> Chapter 1 : Current Conditions <br /> BACKGROUND <br /> Orange Public Transit (OPT) is Orange County's public transportation service. It grew out of <br /> the transportation services provided by the aging program, over time providing service to other <br /> human service agencies and later obtaining funding to provide public transportation to the <br /> general public. It currently operates demand responsive services to customers who call and <br /> make reservations in advance to be picked up at their residences, provides services to human <br /> service agency clients under contract (including seniors, Medicaid clients and Orange <br /> Enterprise clients), provides the fixed route Hillsborough Circulator service and scheduled <br /> mid-day trips between Hillsborough and Chapel Hill. The purpose of this study is to determine <br /> the appropriate organizational structure and identify near-term service improvements to <br /> provide improved service to the citizens of Orange County. This chapter is intended to provide <br /> an overview of the current system. <br /> Mission Statement, Goals, and Objectives <br /> Orange Public Transportation's mission is to promote "a healthful quality of life for all <br /> residents of Orange County. OPT strives to provide a comprehensive continuum of locally <br /> accessible, community based transportation services. As a primary transportation resource for <br /> the county, OPT has the responsibility to serve residents with transportation needs. OPT is <br /> dedicated to continuously improving the quality and economic value of our services."i <br /> STAFFING AND ORGANIZATION <br /> Advisory and Governance Structure <br /> OPT is governed by the Orange County Board of Commissioners and is guided by the Orange <br /> Unified Transportation Board (OUTBoard). <br /> 1 Orange County Website, http://www.co.orange.nc.us/transportation/index.asp. <br /> KFH <br /> NCDOT Orange County 1 <br /> Transit Assessment Study <br />